STEPHEN R. DELOS SANTOS
Gilroy
Summary
Experienced with clinical engineering, ensuring optimal performance and safety of medical devices. Utilizes diagnostic tools and methodologies to improve equipment functionality and compliance. Knowledge of regulatory standards and effective troubleshooting techniques.
Overview
19
19
years of professional experience
Work History
Clinical Engineer
El Camino Health
04.2025 - Current
- Troubleshot complex technical issues with medical devices, promptly resolving problems to minimize disruptions in patient care.
- Reduced equipment downtime with proactive preventive maintenance strategies and detailed documentation.
- Managed medical device inventory, ensuring all items were properly maintained, calibrated, and documented for regulatory compliance.
- Served as a subject matter expert on various clinical engineering committees, providing valuable input on policy development and best practices for the organization.
Clinical / Field Service Engineer
Sutter Health
04.2019 - 04.2025
- Managed: The Sutter Maternity and Surgery Center in Santa Cruz for the clients and administration by handling the day to day operations of supporting and servicing all 300 diagnostic and 100 therapeutic medical devices as well as addressing service calls. Effectively manage and coordinate subcontractors to meet scope, scheduling, and financial requirements. Emphasize medical safety regulations and FDA standards
- Troubleshooting: Responsible for ensuring all safety requirements and annual maintenance are met. Identify and document problems in the system and determine probable cause, implement, and solution.
- Hardware Maintenance: Perform ongoing performance tuning on Philips FM50 Fetal Monitor, hardware upgrades for CareFusion Alaris pumps, and resource optimization as required while minimizing risk and maintaining cost levels as low as possible.
- Project’s: Coordinated with manager’s and alongside with Manufacturer in doing biweekly / annual/semi-annual / field Service installation or repair. Schedule project-specific commissioning resources and provide project documentation. created an excel sheet in which helped monitor the tracks, expenses, and adjusts hard copy P. O’s based on overall findings. Overseer and managed the day to day operations of the project, Track resources and project progress.
Biomedical Equipment Technician
Stanford Contract
11.2018 - 04.2019
- Managed: The Stanford Medicine Outpatient Center in Redwood City for the clients and administration by handling the day to day operations of supporting and servicing all 400 diagnostic and 300 therapeutic medical devices as well as addressing service calls. Emphasize medical safety regulations and FDA standards
- Develop: Project schedule and coordinate needs with the project team. Identify time-sensitive installation needs.
- Troubleshooting: Responsible for ensuring all safety requirements and annual maintenance are met. Identify and document problems in the system and determine probable cause, implement, and solution.
- Hardware Maintenance: Perform ongoing performance tuning on Olympus and Stryker surgery systems, hardware upgrades for CareFusion Alaris pumps, and resource optimization as required while minimizing risk and maintaining cost levels as low as possible.
- Project’s: Coordinated with System clinical engineer and alongside with Zole Manufacturer in fixing Defibrillator results. Attended meetings and scheduled availability for both parties. Completed the operations of the project, Updated the clients on the completion of the project documentation.
Biomedical Engineer
Multimedical Systems
07.2018 - 11.2018
- Managed: The Palo Alto Medical Foundation in Palo Alto City for the clients and administration by handling the day to day operations of supporting and servicing all 300 diagnostic and 200 therapeutic medical devices as well as addressing service calls.
- Troubleshooting: Responsible for ensuring all safety requirements and annual maintenance are met. Identify and document problems in the system and determine probable cause, implement, and solution.
- Hardware Maintenance: Perform ongoing performance tuning on Olympus and Stryker surgery systems, hardware upgrades for CareFusion Alaris pumps, and resource optimization as required while minimizing risk and maintaining cost levels as low as possible.
- Supported: The Field Service Engineer in addressing projects for managers and manufacturers. Attended meetings and scheduled availability for both parties. Completed the operation of the project, Updated the clients on the completion of the project.
Veteran
United States Navy
05.2007 - 08.2014
- Managed: 25-30 individuals for day to day job operations.
- Budgeting: Daily expenses for upcoming workday requirements. upcoming events such as RAS (Replenishment At Sea), Event Catering, and Official parties.
- Projects: Coordinated projects and obtaining contractors, Coordinating the work of multiple supervisors and leads, implementing OSHA policies and regulations, managing multiple concurrent projects, and monitoring work progress to ensure adherence to work specifications, timelines.
Education
MBA - Business Administration
Keller Graduate School of Management
08.2019
Master of Science - Biomedical Engineering
Devry University
08.2017
Skills
- Team Building
- Interpersonal Communication
- Presentations
- Time Management
- Prioritization
- Project Management
- Project Coordination
- Help Desk Optimization
- Reporting
- Problem Identification & Analysis
- System Upgrade
- Milestone Tracking
- Risk Management
- Decision Making
- Testing & Troubleshooting
- Medical device troubleshooting
- Preventive maintenance strategies
- Regulatory compliance management
- Equipment calibration
Timeline
Clinical Engineer
El Camino Health
04.2025 - Current
Clinical / Field Service Engineer
Sutter Health
04.2019 - 04.2025
Biomedical Equipment Technician
Stanford Contract
11.2018 - 04.2019
Biomedical Engineer
Multimedical Systems
07.2018 - 11.2018
Veteran
United States Navy
05.2007 - 08.2014
MBA - Business Administration
Keller Graduate School of Management
Master of Science - Biomedical Engineering
Devry University