Stephen Ramiah
Etobicoke,ON
Summary
Seasoned Senior Analyst with a proven track record at Barclays Global Service Centre, specializing in credit analysis and portfolio management. Excelled in enhancing due diligence processes and client servicing, demonstrating strong leadership and Microsoft Excel proficiency. Achieved significant improvements in operational efficiency and risk management, leveraging both analytical and interpersonal skills.
Overview
14
14
years of professional experience
Work History
Senior Analyst - Investment Banking
Barclays Global Service Centre (P) Ltd
Chennai, Tamilnadu, India
07.2019 - 11.2024
- The role is accountable for the end-to-end processing, ensuring governance, due diligence and risk management and the overall functional accountability for Credit Operations in BGSC, India aligned to both PB & OS Wealth clients.
- Reviewed legal documents such as contracts, term sheets, offering memorandums., prior to execution.
- Monitored current holdings in order to identify changes that could affect the value of the portfolio.
- Collaborated with other departments within the firm to ensure successful completion of projects.
Process Expert
Barclays Global Service Centre (P) Ltd
Chennai, Tamilnadu, India
08.2018 - 06.2019
- Developed standard operating procedures for production processes, ensuring compliance with quality standards.
- Collaborated with cross-functional teams to ensure smooth implementation of new processes and systems.
- Led training sessions for personnel on new and existing processes, ensuring understanding of requirements.
Process Advisor
Barclays Global Service Centre (P) Ltd
Chennai,, Tamilnadu, India
12.2012 - 07.2018
- Provided guidance to teams on best practices related to process design, implementation, and maintenance.
- Identified key metrics for measuring success of process implementations and monitored progress against goals.
- Led root cause analysis activities to determine underlying issues impacting organizational performance.
Senior Customer Service Representative
Dell International Services India Pvt Ltd
Chennai,, Tamilnadu, India
08.2011 - 10.2012
- Work for Insurance provider of USA and their clients.
- Mentored junior team members and managed employee relationships.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
Customer Service Executive
Intelenet Global Services Pvt Ltd
Chennai,, Tamilnadu, India
09.2010 - 05.2011
- Was part of Barclays Asset and Sales Financing unit and we screen the clients and gather information, analyze on nature of business.
- Processed orders accurately and efficiently in accordance with company policies.
Education
Master of Science - Computer Applications
Sengunthar Arts & Science College
Tiruchengode, Tamilnadu, IndiaBachelor of Science - Chemistry
MDT Hindu College
Tirunelveli, Tamilnadu, IndiaSkills
- Due diligence
- Credit analysis
- Microsoft Excel
- Portfolio management
- Client servicing
Accomplishments
- Got Barclays Recognition Program award, Barclays Values - Badge awards & Best Consistent Performer awards.
- Got appreciations from client and stake holders directly
Languages
English
Professional
Tamil
Professional
Affiliations
Partcipated in Blood Donation camps, Coastal cleanup activities, Tree Plantation, Taught basic things to Cancer affected, mentally ill & first graduate students in their place as social activities.
Timeline
Senior Analyst - Investment Banking
Barclays Global Service Centre (P) Ltd
07.2019 - 11.2024
Process Expert
Barclays Global Service Centre (P) Ltd
08.2018 - 06.2019
Process Advisor
Barclays Global Service Centre (P) Ltd
12.2012 - 07.2018
Senior Customer Service Representative
Dell International Services India Pvt Ltd
08.2011 - 10.2012
Customer Service Executive
Intelenet Global Services Pvt Ltd
09.2010 - 05.2011
Master of Science - Computer Applications
Sengunthar Arts & Science College
Bachelor of Science - Chemistry
MDT Hindu College
Similar Profiles
Lokesh ShedeLokesh Shede
Assistant Vice President at Barclays Global Service CentreAssistant Vice President at Barclays Global Service Centre
AYUSH BHASINAYUSH BHASIN
BA4-Group Risk at Barclays Global Service Centre Pvt LtdBA4-Group Risk at Barclays Global Service Centre Pvt Ltd
GURUCHITRA VETRIVELANGURUCHITRA VETRIVELAN
HR Service Manager Delegate at Barclays Global Service CentreHR Service Manager Delegate at Barclays Global Service Centre