Stephen Patterson
Burlington
Summary
Highly organized and dependable candidate skilled at efficiently managing multiple priorities while maintaining a positive attitude. Demonstrated success in meeting team goals by willingly assuming additional responsibilities. Committed to delivering exceptional results and contributing to the overall success of the organization.
Overview
7
7
years of professional experience
Work History
Security Analyst Coop
City of Hamilton
12.2023 - Current
- Participated in disaster recovery processes to support business continuity.
- Manage/Monitor enterprise-wide email filtering solutions to enhance cybersecurity.
- Led city-wide phishing awareness campaigns, significantly reducing attack risks and teaching employees
- Managed SentinelOne for endpoint security, ensuring real-time threat detection.
- Administered and optimized Exchange Admin Center for seamless email operations.
BGI Retail (Pre-Press Designer / Sign Planner)
04.2021 - 06.2022
- Designed and prepared high-quality print materials, meeting client specifications and deadlines consistently
- Collaborated closely with clients to understand their design requirements and provided creative solutions to meet their branding needs
- Utilized advanced design software such as Adobe Creative Suite to create visually appealing and effective signage and marketing materials
- Demonstrated strong attention to detail, ensuring accurate and error-free production files for print.
Shoppers Drug Mart (Merchandiser, Cashier, Inventory)
09.2018 - 03.2019
- Efficiently managed inventory by receiving, organizing, and restocking products, optimizing store operations
- Provided customer service as a cashier, handling transactions accurately and professionally
- Executed visual merchandising strategies to increase sales
- Collaborated with team members to maintain a clean and organized store environment, ensuring a positive shopping experience for customers.
Pepsi (Order Picker, Forklift Operator)
04.2017 - 09.2017
- Safely operated forklift equipment to move and organize product inventory, minimizing downtime and maximizing efficiency
- Accurately picked and loaded customer orders, ensuring customer satisfaction
- Conducted routine equipment inspections to prevent breakdowns and promote safety
- Collaborated with the warehouse team to streamline logistics and optimize order fulfillment processes.
Education
Computer Systems Technician - Network Systems -
Mohawk College
Hamilton, OntarioGraphic Design -
George Brown College
Toronto, OntarioSkills
- Incident Response
- Security Awareness Training
- Disaster Recovery
- Attention to Detail
- Multitasking Abilities
- Effective Communication
Highlightofqualifications
- Skilled in resolving technical challenges and effectively conveying intricate technical ideas to individuals who lack technical expertise
- Experienced in navigating challenging situations with ease, consistently finding effective solutions to overcome adversity.
- Possessing comprehensive expertise in both computer hardware components and software applications.
- Skilled in teamwork, effective at collaborating with colleagues, and contributing to accomplishing shared objectives.
Projects
Microsoft Server and Domain, Developed a Microsoft Server and Domain. Managed and designed user and computer accounts in the Active Directory environment. Constructed a shared file system, and group policies using Group Policy management tool. Custom Computer Assembly and Troubleshooting, As a passionate computer enthusiast, I have dedicated a portion of my spare time to building and troubleshooting custom computers. This project showcases my skills in hardware assembly, component selection, and problem-solving within the realm of computer systems.
Timeline
Security Analyst Coop
City of Hamilton
12.2023 - Current
BGI Retail (Pre-Press Designer / Sign Planner)
04.2021 - 06.2022
Shoppers Drug Mart (Merchandiser, Cashier, Inventory)
09.2018 - 03.2019
Pepsi (Order Picker, Forklift Operator)
04.2017 - 09.2017
Computer Systems Technician - Network Systems -
Mohawk College
Graphic Design -
George Brown College
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