Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Stephen O'Rourke

Vancouver,BC

Summary

Strategic, focused and ambitious HR Manager with 5 years experience in a
multinational organization. Direct experience with union negotiations, European
employment law, recruitment, payroll and general management of the HR function
in both office and operational environments across 9 countries.

Overview

4
4
years of professional experience

Work History

Employee Relations Manager

Ryanair
Dublin, Ireland
02.2023 - 03.2024
  • Responsible for managing Industrial Relations across 8 European markets (Germany, Italy, France, Denmark, Sweden, Romania, Malta, Austria).
  • Worked alongside HR Director and Chief People Officer to negotiate and conclude 20+ Collective Bargaining Agreements with Unions representing both Pilots and Cabin Crew.
  • Maintained positive relations with 10 Union and employee representative groups with bi-monthly travel to Europe.
  • Heavily involved in defending several industrial disputes (namely Italy and Germany) which included liaising with the Government officials in a mediation process.
  • Solely conducted monthly routine operational meetings with Union groups.
  • Drafted weekly letters and correspondence to unions in response to issues raised across several different areas across the business.
  • Liaised with Lawyers and Executive level directors to develop negotiation and business strategy for ongoing union and employee issues.

HR Manager

Blue Handling (Ryanair/ ABM Aviation)
London
11.2021 - 02.2022
  • Responsible for managing the HR function for 850 Ground Operations staff
    at Ryanair’s largest Group base, London Stansted Airport.
  • Manage a team of 2 HR Administrators who look after general
    administration, day to day HR queries, disciplinary and grievance cases, and
    HRIS (Oracle Team Member Gateway) input.
  • Involved in negotiating with Unions a pay claim received in Feb ’22
    aiming to deliver cost effective improved terms to Stansted based staff
    (following a previously implemented emergency deal).
  • Worked on legal cases with our Company solicitor. Responsible for creating
    legal bundle, advising solicitor on internal processes and operational details
    required for formulating defense strategy and providing data to
    supplement case.
  • Decreased absence rates from 8% to 4% over the space of 6 months through reviewing and upgrading previously implemented absence procedures.

HR Officer/ HR Generalist

Ryanair
Pieta, Malta
11.2019 - 10.2021
  • Oversight of HR function for 800 Pilots and Cabin Crew based across Italy,
    Malta and France as well as 20 Malta HQ staff which included
    administration, payroll, disciplinary and grievance cases, welfare cases and
    responded to day-to-day HR queries.
  • Controlled the recruitment function for head office hires in Malta Air HQ
    reporting to the CEO.
  • Coordinated the COVID-19 vaccination schedule for 160 staff (Pilot, Cabin
    Crew and Office) at our Malta base, including liaising with senior
    Government officials.
  • Managed redundancy process of 40 direct and agency-based cabin crew
    (selection matrix / correspondence / prepared legal defense).
  • Involved in regular correspondence with Italian, French and Maltese Union
    officials, attended monthly operational meetings and drafted union letters
  • Involved in reduction of service at beginning of COVID-19 pandemic, when
    our activity was reduced to 5% of capacity. Traveled to North Italy at the
    beginning of pandemic to communicate with staff.

Education

Master of Science - Human Resource Management

University of Galway
Galway, Ireland
07-2019

Bachelor of Science - Commerce (HR Specialty)

University of Galway
Galway, Ireland
06-2018

Skills

  • Labor Negotiation
  • Data and Trends Analysis
  • Training and mentoring
  • Payroll
  • HRIS Proficiency (Oracle and SAP)
  • Microsoft Office Suite (Excel, Powerpoint, Word)
  • Organizational Skills
  • Data-driven decision-making
  • Retention Strategies
  • Coaching and Mentoring
  • Team Management
  • Creative Problem Solving

Accomplishments

  • Grade 8 Piano Certificate from Royal Academy of Music
  • Ran 2023 Limerick City Marathon raising over €2,000 for Cancer Research

References

References available upon request.

Timeline

Employee Relations Manager

Ryanair
02.2023 - 03.2024

HR Manager

Blue Handling (Ryanair/ ABM Aviation)
11.2021 - 02.2022

HR Officer/ HR Generalist

Ryanair
11.2019 - 10.2021

Master of Science - Human Resource Management

University of Galway

Bachelor of Science - Commerce (HR Specialty)

University of Galway

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Stephen O'Rourke