Thai Nguyen
Vancouver,BC
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
1
1
year of professional experience
Work History
Grocery Clerk
Nofrills
Vancouver, British Columbia
10.2023 - Current
- Checked expiration dates on products regularly to ensure freshness.
- Assisted with training new employees on proper operation of cash registers, stocking procedures and customer service protocols.
- Processed returns and exchanges in accordance with store policy.
- Assisted customers with locating items in the store, answered questions about products and prices.
- Organized backroom storage areas according to company standards.
Cashier and Kitchen Heper
My Toan Brentwood Mall
Vancouver, British Columbia
09.2023 - 10.2024
- Performed opening and closing duties such as counting money in register drawers or restocking supplies.
- Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Informed customers of daily specials and menu changes.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
- Greeted guests in a friendly and welcoming manner.
- Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
Education
Some College (No Degree) - Culinary Arts
Vancouver Community College
Vancouver, NoneSkills
- Product recommendations
- Monitoring inventory
- Product purchasing
- Unloading packages
- Customer service
- Cashier experience
Languages
English
Limited
Vietnamese
Native/ Bilingual
Timeline
Grocery Clerk
Nofrills
10.2023 - Current
Cashier and Kitchen Heper
My Toan Brentwood Mall
09.2023 - 10.2024
Some College (No Degree) - Culinary Arts
Vancouver Community College
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