Stephen Magallon-Gonzalez
El Centro
Summary
At Family Magallon Pool Cleaning Service, I honed my expertise in pool chemistry and algae treatment, alongside refining my ability to train new technicians. My proactive approach and dedication to excellence significantly enhanced client satisfaction and equipment longevity, establishing a strong foundation of professional relationships and superior service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pool Service Technician
Family Magallon Pool Cleaning Service
06.2021 - Current
- Assisted in training new technicians on company policies, procedures, best practices, and safety standards.
- Collaborated with team members to complete larger projects efficiently without compromising service quality.
- Demonstrated attention to detail when cleaning pool surfaces, skimmers, filters, pumps, and accessories for optimal performance.
- Educated clients on proper pool care techniques, resulting in reduced maintenance issues and longer-lasting equipment lifespan.
- Developed strong professional relationships with clients through clear communication channels regarding their needs and expectations.
- Contributed positively to the company''s reputation by upholding high standards of professionalism, work ethic, and customer care.
- Increased client retention through the delivery of exceptional customer service and communication skills.
Education
No Degree - Welding Engineering
Imperial Valley College
Imperial, CA06-2025
High School Diploma -
Southwest High School
2001 Ocotillo Dr. El Centro, Ca. 9224306-2024
Skills
- Algae treatment
- Skimmer maintenance
- Pool chemistry expertise
- Electrical work
- Energy efficiency upgrades
- Filter maintenance
- Pressure washing
- Water testing proficiency
- Vacuuming pools
- Acid washing
- Winterizing pools
- Chlorine handling
- Equipment troubleshooting
- Plumbing repairs
- Equipment calibration
- Tile cleaning
- Water feature maintenance
- Spa maintenance
- Chemical balancing
- Salt system maintenance
- Pool cleaning techniques
- Brushing pool surfaces
- Communication
- Training new technicians
- Leak detection
Certification
- OSHA Safety Certification - Occupational Safety and Health Administration.
Languages
Spanish
Native or Bilingual
Timeline
Pool Service Technician
Family Magallon Pool Cleaning Service
06.2021 - Current
- OSHA Safety Certification - Occupational Safety and Health Administration.
No Degree - Welding Engineering
Imperial Valley College
High School Diploma -
Southwest High School
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