Stephen Lockett
Desert Hot Springs
Summary
Dynamic small business owner with a proven track record in customer relations and project management at On the Move Moving Company. Expert in optimizing logistics and enhancing team productivity, I excel in problem-solving and materials handling, ensuring high-quality service and client satisfaction. Committed to delivering exceptional results and fostering strong client relationships.
Overview
11
11
years of professional experience
Work History
Owner
On the Move Moving Company
San Luis Obispo, CA
10.2019 - 02.2024
- Trained and mentored staff on best practices for customer service and product knowledge.
- Followed safety protocols to minimize risk during moving operations.
- Executed inventory checks to verify items before and after relocation.
- Developed strategies for optimizing space utilization in moving vehicles.
Owner
Kings of Green Landscaping
San Luis Obispo, CA
01.2018 - 02.2024
- Developed and implemented efficient landscaping designs tailored to client preferences.
- Managed project timelines and ensured quality control throughout execution.
- Trained and supervised a team of landscapers, enhancing productivity and teamwork.
- Established strong relationships with clients, resulting in repeat business and referrals.
Mover
The Moving Experience
San Luis Obispo, CA
11.2016 - 04.2018
- Assisted in packing and loading items efficiently to ensure safe transport.
- Communicated with customers to address concerns and provide updates on progress.
- Coordinated logistics for scheduled moves, ensuring timely arrivals at destinations.
- Upheld company reputation for diligence and professionalism, ensuring all team members adhered to high-quality service standards.
Car Detailer
Sunset North Car Wash & Detail Center
San Luis Obispo, CA
01.2013 - 01.2016
- Performed thorough exterior and interior cleaning of vehicles, ensuring high standards of presentation.
- Utilized specialized detailing tools to enhance vehicle appearance and protect surfaces.
- Collaborated with team members to improve efficiency in service delivery and customer satisfaction.
- Developed knowledge of various car care products, enhancing service quality and client recommendations.
Education
High School Diploma -
Grizzly Youth Academy
San Luis Obispo, CASkills
- Customer relations
- Small business operations
- Project management
- Business management
- Problem-solving
- Heavy lifting
- Construction
- Plumbing and pipefitting
- Materials handling and transport
- Landscaping and grounds maintenance
- Car detailing
- Lawn care and groundskeeping
- Tire damage repair
- Tire changing
- Roadside assistance
- Flatbed towing
- Oil Technician
- Paperwork processing
- Sales expertise
- Team building
- Outstanding people skills
Timeline
Owner
On the Move Moving Company
10.2019 - 02.2024
Owner
Kings of Green Landscaping
01.2018 - 02.2024
Mover
The Moving Experience
11.2016 - 04.2018
Car Detailer
Sunset North Car Wash & Detail Center
01.2013 - 01.2016
High School Diploma -
Grizzly Youth Academy