Stephen Langan
Calgary,AB
Summary
Proven leader in sales and business development, I significantly enhanced sales in all job positions held to date. Developing sales department from scratch on two occasions and working with a team to increase sales in other positions held. Have an existing client base that can be relied upon for opportunities in new position. Have achieved a record sales month / year in numerous positions held individually or with a team. Well versed in technical brand-building strategies and adept at fostering strong client relationships, my approach combines strategic business growth with effective team collaboration and individual sales prowess.
Overview
25
25
years of professional experience
Work History
Senior Sales Manager
Spectrum Wireline Services
08.2023 - 09.2024
- Asked to Re-join company after 5.5 year hiatus and build sales department to where it once was.
- Implemented Electronic Ticketing system and invoicing for quicker turn around times and increase accuracy to clients.
- Increased revenue month by month compared to previous years revenue.
- Achieved record setting sales month in June of 2024.
- Increased client base adding numerous new customers to company portfolio.
- Formulated strategies to build successful sales plans for specific areas along with marketing services available from us.
- Mentored employee hired prior to my arrival and helped them build client base and sales knowledge in order to generate sales objectives.
Director, Sales & Marketting
Multiline Wireline Services Inc.
06.2018 - 07.2023
- New start up company, hired to build sales department with active clients and generate a new client base and revenue stream from ground up.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed second sales representative, providing sales strategies and support.
- Performed logging analysis for clients based on service offerings.
- Created marketing initiatives to promote company in operational areas.
- Developed strategic branding to generate more exposure within specific service lines offered.
- Improved lead generation and revenue from 2.5 million to 4 million annually.
Technical Sales Representative
Spectrum Wireline Services
10.2017 - 06.2018
- Collaborated with customers and asked questions to assess needs.
- Furnished customers with exemplary service, helping build lasting, lucrative partnerships.
- Engaged large and medium end-users to deliver company's total value proposition to increase sales.
- Developed robust pipeline of sales opportunities.
- Drove team revenue totals by bringing in top sales numbers.
- Recommended Casing Inspection and explained features and costs to help customers make educated planning decisions.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
- Contacted customers and prospects to generate new business.
- Serviced existing accounts on regular basis to maximize revenue.
- Worked well within team environment building on overall company success.
Technical Sales Representative
Kodiak Wireline Services
03.2012 - 10.2017
- Collaborated with customers and asked questions to assess needs and budgets.
- Serviced existing accounts on regular basis to maximize revenue.
- Furnished customers with exemplary service, helping build lasting, lucrative partnerships.
- Attended local trade shows and presented service offerings.
- Created new revenue stream in SAGD Logging operations.
- Engaged large and medium end-users to deliver company's total value proposition to increase sales.
- Drove team revenue totals by bringing in top sales numbers.
- Recommended Casing Inspection & Large Diameter Bond Log tools and explained features and costs to help customers make educated buying decisions.
- Resolved customer issues through active communication and dedicated research skills.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Proactively managed client correspondence and recorded tracking and communications.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
Buisness Development Manager
Encore Wireline Services
06.2009 - 03.2012
- New Start up Service Provider to the Canadian Sedimentary Basin.
- Build & Create relationships with key decision-makers within customer's organization to promote growth and retention.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Build company revenue from Zero to 2-3 million annually.
- Helped develop internal electronic ticketing & Invoicing system.
- Increased number of service units & services offered.
Technical Sales Representative
Welltec Canada
06.2008 - 06.2009
- Collaborated with customers and asked questions to assess needs.
- Furnished customers with exemplary service, helping build lasting, lucrative partnerships.
- Attended local and national trade shows to introduce new products and services to potential clients.
- Engaged large and medium end-users to deliver company's total value proposition to increase sales.
- Generated and executed sales plans in existing customer base to meet profit increase goals.
- Opened opportunities with new clients based on service offerings.
- Attended Company training and product development courses.
- Sold newest advancements for first time product users generating unique opportunities.
Technical Sales Represntative
Enseco Energy Services
10.2006 - 05.2008
- Hired to help build E-line Service division
- Furnished customers with exemplary service, helping build lasting, lucrative partnerships.
- Collaborated with customers and asked questions to assess needs and budgets.
- Engaged large and medium end-users to deliver company's total value proposition to increase sales.
- Drove team revenue totals by bringing in top sales numbers.
- Developed long lasting relationships based on quality service and client needs.
Technical Sales Representative
Endeavour E-Line Services
01.2000 - 09.2006
- Start of career as a Technical Sales Representative required to develop new and lasting relationships with exemplary service, helping build lasting, lucrative partnerships.
- Collaborated with customers and asked questions to assess needs and budgets.
- Worked in high paced environment
- Team orientated sales building on Individual opportunities within sales strategy.
- Drove team revenue totals by bringing in top sales numbers.
- Resolved customer issues if they arose through active communication and dedicated research skills.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
Education
High School Diploma -
Sir John Franklin High School
Yellowknife, NT05.1988
Skills
- Brand-building strategies
- Work Well alone or in a Team Environment
- Business growth and retention
- Contract Negotiations
- Solution Selling
- Service Upselling
- Account development
- Personnel Management
- Business Development
- Rapport and relationship building
- Individual sales techniques
- Quick Learner
Languages
English
Full Professional
Timeline
Senior Sales Manager
Spectrum Wireline Services
08.2023 - 09.2024
Director, Sales & Marketting
Multiline Wireline Services Inc.
06.2018 - 07.2023
Technical Sales Representative
Spectrum Wireline Services
10.2017 - 06.2018
Technical Sales Representative
Kodiak Wireline Services
03.2012 - 10.2017
Buisness Development Manager
Encore Wireline Services
06.2009 - 03.2012
Technical Sales Representative
Welltec Canada
06.2008 - 06.2009
Technical Sales Represntative
Enseco Energy Services
10.2006 - 05.2008
Technical Sales Representative
Endeavour E-Line Services
01.2000 - 09.2006
High School Diploma -
Sir John Franklin High School
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