Summary
Work History
Education
Skills
Languages
Timeline
Generic

Stephen Kontor

Woodbridge,ON

Summary

Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Work History

Personal Sales Assistant

Give And Go Foods
09.2023 - 03.2024
  • Boosted sales performance by identifying customer needs and providing tailored product recommendations.
  • Developed strong relationships with clients, fostering loyalty and encouraging repeat business.
  • Collaborated with team members to achieve monthly sales targets, contributing to overall business growth.
  • Enhanced client satisfaction by delivering exceptional customer service and resolving issues promptly.
  • Attended industry events for networking opportunities, expanding the company''s client base and generating leads.
  • Supported inventory control measures by monitoring stock levels and communicating low supply alerts when necessary.
  • Contributed to the development of sales materials, showcasing products in an appealing manner for increased interest from potential buyers.
  • Loaded and unloaded orders at customer's homes or locations.
  • Communicated with vendors to stay informed of new products and stock availability.
  • Participated in weekly team meetings discussing progress towards goals and strategizing improvements based on performance data.
  • Analyzed market trends for insights into consumer behavior/preferences that guided targeted marketing campaigns.
  • Increased revenue with personalized sales strategies and persuasive communication techniques.
  • Provided valuable feedback to management on customer preferences, aiding in product development efforts.
  • Organized promotional events, driving brand awareness and attracting new clients through targeted marketing efforts.
  • Assisted in training new hires, sharing best practices and helping them acclimate to the sales environment quickly.

Education

Graduate Certificate - Internet of Things - System Archit. And Integ.

Centennial College
Toronto, Canada
03.2024

Bachelor of Science - Telecommunications Engineering

Kwame Nkrumah University of Science And Technology
Kumasi, Ghana
08.2020

Skills

  • Goal-Oriented
  • Upselling strategies
  • Cross-selling techniques
  • CRM software proficiency
  • Online Order Processing
  • Attention to Detail
  • Sales proficiency
  • Heavy Lifting
  • Customer Service
  • Documentation And Reporting
  • Prioritizing Orders
  • Decision-Making
  • Planning and Organization
  • Flexible Schedule
  • Lift up to 50 pounds
  • Sales expertise
  • Multitasking
  • Inventory and Stocking
  • Team Cooperation

Languages

English
Native or Bilingual

Timeline

Personal Sales Assistant

Give And Go Foods
09.2023 - 03.2024

Graduate Certificate - Internet of Things - System Archit. And Integ.

Centennial College

Bachelor of Science - Telecommunications Engineering

Kwame Nkrumah University of Science And Technology
Stephen Kontor