Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
GeneralManager
Stephen Kibiru

Stephen Kibiru

Sales and Marketing
Niagara Falls,ON

Summary

Experience as a Sales and Marketing Executive with over 10 years of marketing, business development, and healthcare. A proven track record of delivering outstanding results and exceeding targets in various industries. A versatile individual with expertise in customer care, warehouse management, logistics, film production, and church ministry. Possesses strong leadership, communication, and problem-solving skills. Dynamic with extensive experience in customer service. Extensive network of potential customers in the industry. Reputation for exceeding established sales goals.


Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales and Marketing Expert

Premiercare Hospitals Group
01.2022 - 03.2023
  • Collaborated effectively with promotional teams, ensuring key brand messages were well communicated
  • Delivered high-performing social media marketing campaigns, maximizing brand reach and potential customer base
  • Used persuasive negotiation and B2C sales expertise to consistently achieve customer spending targets
  • Built positive, productive relationships with media contacts for increased brand and campaign exposure
  • Nurtured and managed high-profile clients effectively, maximizing profitpotential through continued customer loyalty
  • Devised and delivered original marketing events and campaigns, maximizing
  • Brand exposure
  • Managed the planning, implementation, and monitoring of budgets within all marketing projects and campaigns
  • Delivered high-performing social media marketing campaigns, maximizing brand reach and potential customer base
  • Created innovative sales pitches and presentations to maximize client engagement
  • And spending opportunities
  • Demonstrated outstanding networking and relationship-building skills, effectively aiding growth in B2B settings
  • Created competitive pricing strategies for products based on competitor activity
  • Market trends, and product demand
  • Proactively built profitable client bases through targeted cold calling and lead nurturing
  • Created innovative sales pitches and presentations to maximize client engagement
  • And spending opportunities.

Sales Promoter and Customer Service Representative

Multan Production, Liquid Arts Entertainment
01.2014 - 01.2022
  • Applied promotional tools to build product awareness, create consumer interest, and stimulate product demand.
  • Performed market research to cater to sales promotion incentives and increase sales.
  • Established, organized, and managed points-of-sale of Sales relationships by developing sales strategy and building brand awareness.
  • Operated computer and used software to handle customer payments and returns.
  • Engaged customers and complied with company script requirements to promote and increase product sales.
  • Identified interest in customers by explaining products and services and initiating conversations.

Mobile Sales Promoter

Safaricom PLC
10.2021 - 12.2021
  • Practiced upsell and cross-sell promotions to gain leads and increase profits.
  • Profiled, targeted, and prospected territory within and beyond the existing customer base to expand reach and revenue
  • Managed relationship-building between the company and high-paying clients
  • Completing regular visits and providing loyalty discounts
  • Educated customers on available processes and services to increase sales.
  • Educated customers on available processes and services.
  • Mentored employees in successful selling techniques and encouraged cross-selling
  • Of additional products and services
  • Created strategic sales plans designed to increase sales, customer loyalty, and market awareness
  • Planned and executed promotional in-store events to increase business and sales revenues
  • Monitored sales team performance and provided training to help reach targets.
  • Forecasted product sales and achieved quarterly and annual sales objectives.
  • I liaised with potential customers to determine their needs and provide recommendations
  • Created professional sales presentations to creatively communicate product quality and market comparisons.

Volunteer Assistant pastor

Mavuno Church
03.2020 - 02.2021
  • I wrote articles for church newsletters and bulletins to inform and inspire members and the community.
  • Carried out the church mission by planning and leading worship services, writing sermons, and working with church leaders.
  • Brought attention to youth ministry contributions through congregational
  • Awareness initiatives
  • Lead outreach initiatives to engage with unchurched, inactive, or new residents in the community
  • Attended rehearsals for the smooth running of services.
  • Mentored groups and individuals within the church to develop the skills required.
  • Managed all church operations to bring excellence to the ministry.
  • Strategically planned church future, developing clear vision and goals.
  • Conducted personal evangelism and outreach, helping people relate and share faith
  • Engaged with other congregations, expatriate associations, and schools to recruit
  • New members
  • I visited, counseled, and prayed with church members to provide pastoral care.


Marketing Manager

Transport & Logistics
01.2020 - 02.2021
  • XINTANXIAO (Rising Star English Comprehensive) Xintian province, Developed and modified course curriculum to align with grade-level standards and China teaching protocols
  • Administered tests and examinations to gauge abilities and performance.
  • Provided constructive feedback on oral and written work to improve skills andcapabilities
  • Utilized audio and visual resources to deliver presentations and apply new teaching methods
  • Provided books, extra materials, and information to supply ample resources and enable interest in learning
  • Mentored graduate and undergraduate students to explore career choices and opportunities and maximize strengths and assets
  • Provided coursework and test preparation techniques to develop study habits and discipline
  • Identified and reprimanded unruly student behavior to enforce discipline and comply with the school conduct code
  • I taught spelling, pronunciation, and sentence structure to incorporate the basic foundation and fundamentals of language
  • Participated in meetings to discuss the progress and development of students.
  • Conducted one-on-one or group sessions to provide extra tutorials for students
  • With learning difficulties
  • Communicated with parents to discuss students' progress and challenges and
  • Recommend resources to improve capacity
  • I participated in student organizations and activities to support student-teacher
  • Fellowships
  • Prepared for the upcoming school year to define objectives, execute new strategies
  • Gather materials, and organize workflow
  • Undertook administrative tasks, including tasking registers, marking coursework
  • And assessing student attendance records
  • Created reports of student grades and progress for personal, student, and parent
  • Review
  • Evaluated student language developments through verbal and written assessments, providing extra support to struggling or underachieving pupils
  • Helped teachers develop creative, inspiring, and exciting curriculums for English classes
  • Registered information and grades of students on a database to enable tracking
  • History and maintain accurate records.

Marketing & Financial Advisor

Britam Insurance
01.2019 - 12.2019
  • Closed large sales to exceed quota and align with company targets.
  • Participated in continuous product development training to maximize sales potential
  • Showcase product features and benefits to drive sales.
  • Managed customer relationships through consultative sales techniques to attain individual sales goals
  • Customized service offerings to accommodate consumer needs.
  • Applied processes and systems with proven results to increase customersatisfaction
  • Retained clients and obtained referrals by promptly resolving customer complaints, adding value, and elevating service quality
  • Studied competitors to develop innovative selling strategies.
  • Converted cold leads to expanding territory and negotiating profitable contracts.
  • Mentored sales representatives to demonstrate proven sales strategies and apply best practices
  • Set up temporary sales structures at markets to attract new customers.

Warehouse Manager & Logistics

Xintian Limited Company
07.2015 - 08.2018
  • Disbursed and assessed product quality, achieving outstanding customer satisfaction
  • Monitored and ensured team compliance with company regulations and procedures
  • Trained, guided, and evaluated warehouse workers, increasing performance and productivity rates
  • Inspired and motivated warehouse teams to improve operationally, increasing team efficiency
  • Regularly tracked stock levels, promptly ordering low-stock items to maintain operational readiness
  • Managed warehouse team recruitment, conducted interviews, and hired high-
  • Performing staff
  • Trained staff on material handling processes to reduce shipping times.
  • Plan stock quantities according to marketplace demand and sales forecasts.
  • Created and enforced policies and procedures for the entire logistics team.
  • Researched issues to address shipping errors and packaging mistakes.
  • Updated customers and interdepartmental employees on critical shipments upon request.

Foreign English Teacher

02.2015 - 06.2015
  • Collaborated with teachers and department heads to meet quarterly and yearly educational goals.
  • Developed and taught ESL curriculum to improve students' conversational abilities.
  • Documented student attendance and progress against goals.
  • Created new lesson plans based on course objectives.

Education

Certificate in Ministry Pan - Leadership in Church Ministry

Pan-African University
Nairobi
12.2019

Kenya Certificate of Secondary Studies - undefined

Uhuru Secondary School
11.2013

Kenya Certificate of Primary Education ST. - undefined

MICHEAL’S PRIMARY SCHOOL
2009

Skills

  • Sales and marketing expertise
  • Marketing and sales
  • Sales and marketing strategies
  • Sales and marketing
  • Maintenance and repair expertise
  • Digital marketing expert
  • Advertising and marketing
  • Online and traditional marketing
  • E-mail and direct mail marketing campaigns
  • Material handling expert
  • Health and wellness expertise
  • Website and electronic marketing

Certification

Leadership Consultancy 01/2018 – 03/2018 Mission Driven Lives Nairobi, Kenya

Languages

English, Swahili, Chinese (Mandarin)
Native language
Chinese (Mandarin)
Beginner
A1

Timeline

Sales and Marketing Expert

Premiercare Hospitals Group
01.2022 - 03.2023

Mobile Sales Promoter

Safaricom PLC
10.2021 - 12.2021

Volunteer Assistant pastor

Mavuno Church
03.2020 - 02.2021

Marketing Manager

Transport & Logistics
01.2020 - 02.2021

Marketing & Financial Advisor

Britam Insurance
01.2019 - 12.2019

Warehouse Manager & Logistics

Xintian Limited Company
07.2015 - 08.2018

Foreign English Teacher

02.2015 - 06.2015

Sales Promoter and Customer Service Representative

Multan Production, Liquid Arts Entertainment
01.2014 - 01.2022

Certificate in Ministry Pan - Leadership in Church Ministry

Pan-African University

Kenya Certificate of Secondary Studies - undefined

Uhuru Secondary School

Kenya Certificate of Primary Education ST. - undefined

MICHEAL’S PRIMARY SCHOOL

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