Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
CustomerServiceRepresentative

Stephen Kamau

Niagara Falls,ON

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Self=driven problem solver. Knowledgeable Administrative Manager uses operational experience to inform strategic guidance.

Overview

17
17
years of professional experience

Work History

Administrative Manager

Anexuss Africa Limited
04.2023 - 10.2023
  • Improved office efficiency by implementing streamlined administrative processes and procedures.
  • Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
  • Enhanced team productivity by providing ongoing professional development opportunities and regular performance feedback.
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.

General Manager

Sixty Sixty Sacco Limited
04.2022 - 03.2023
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

IT Technician, Teacher of ICT and Boarding Mentor

Brookhouse International Schools
08.2006 - 12.2015
  • Reduced system downtime by proactively monitoring and addressing potential issues in a timely manner.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
  • Streamlined IT support processes, resulting in increased productivity within the department.
  • Did cable installation and termination in both campuses
  • Teach computing across the Prep-school
  • Mentor and guide international students in the boarding section of the school, as well as act as the link between the child and the parent for the duration that the child is in school.

Education

Certificate in Business Management

Kenya Institute of Management - KIM
Nairobi, Kenya
03.2016

Cisco Certified Network Associate - CCNA

KCA University
Nairobi, Kenya
03.2006

Computer Servicing & Maintenance - IT

The Kenya Polytechnic
Nairobi, Kenya
09.2003

Certificate In Tours, Travel & Airport Operations - Tourism And Hospitality

Transworld Professional College
Nairobi Kenya
04.1993

Skills

  • Microsoft Office Suite Skills
  • Excellent Interpersonal and Communication Skills
  • Self-Motivated and Results Oriented with Keen Attention to details
  • Technical Mind Able to Offer Office support

Additional Information

Just completed the courses below

  • WHMIS 2015 training
  • Worker Health and Safety Awareness, offered by Ontario Ministry of Labour and Skills Development
  • Working Together - The Ontario Human Rights Code, offered by Ontario Human Rights Commission
  • Customer Service Standard Training, offered by AccessFoward.

I have also Completed a course in;

  • Conflict Analysis, offered by United States Institute of Peace(USIP)

Languages

English
Native or Bilingual
Swahili
Native or Bilingual
Kikuyu
Native or Bilingual
Kimeru
Full Professional

Timeline

Administrative Manager

Anexuss Africa Limited
04.2023 - 10.2023

General Manager

Sixty Sixty Sacco Limited
04.2022 - 03.2023

IT Technician, Teacher of ICT and Boarding Mentor

Brookhouse International Schools
08.2006 - 12.2015

Certificate in Business Management

Kenya Institute of Management - KIM

Cisco Certified Network Associate - CCNA

KCA University

Computer Servicing & Maintenance - IT

The Kenya Polytechnic

Certificate In Tours, Travel & Airport Operations - Tourism And Hospitality

Transworld Professional College
Stephen Kamau