Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Stephen Iradukunda

Edmonton

Summary

Results-driven management professional with a track record of leading teams to success through collaboration, strategic planning, and operational excellence. Skilled in optimizing processes, improving efficiency, and driving measurable outcomes. Adept at fostering a culture of accountability, adaptability, and continuous improvement to meet evolving organizational needs. Recognized for strong leadership, problem-solving, and the ability to inspire high-performing teams.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Manager

ENTERPRISE MOBILITY
07.2023 - Current
  • Lead a high performing team to exceed sales and customer service goals, ensure top-tier client satisfaction and retention.
  • Manage fleet operations, optimizing vehicle utilization, maintenance schedules, and cost control to maximize efficiency.
  • Develop and implement sales strategies, increasing revenue and expanding market share.
  • Train and mentor employees, fostering leadership development to improve overall team performance.
  • Maintain strong customer relationships, resolving issues promptly to enhance satisfaction.

Sales Development Representative

Valenze Systems
07.2022 - Current
  • Prospected and qualified high-value leads, leveraging cold calling, email campaigns, and LinkedIn outreach to consistently exceed monthly quotas.
  • Led engaging product demos and discovery calls, effectively communicating Valenze Systems' value to coaches, consultants, and small business owners
  • Developed tailored sales strategies, identifying customer pain points and aligning solutions to drive increased adoption of the platform.
  • .Collaborated with marketing and sales teams, providing feedback on lead quality, messaging effectiveness, and market trends to refine outreach strategies.
  • Maintained an organized CRM pipeline, tracking all interactions, follow-ups, and deal progress to improve efficiency and conversion rates.

Club Facilitator

BOYS&GIRLS CLUB BIG BROTHERS BIG SISTERS OF EDMONTON
09.2018 - 01.2021
  • Designed and led engaging recreational and educational programs for children and youth (ages 6-17), fostering personal growth and skill development.
  • Provided bilingual (English and French) homework assistance, supporting academic success and confidence.
  • Taught conflict resolution strategies through individualized coaching, helping youth develop problem-solving skills.
  • Built strong, supportive relationships with children and youth to serve as a mentor and boost self-esteem.
  • Managed daily club operations, including meal preparation, serving, and maintaining a clean, welcoming environment.
  • Developed and implemented a new structured schedule to encourage meaningful peer connections and social development.


Education

Bilingual Bachelor of Commerce - Finance

University of Alberta
Edmonton, Alberta
04.2023

Skills

  • Relationship building and management
  • Customer Service
  • People Skills
  • Team Leadership
  • Cold Calling
  • Decision Making
  • Written and Verbal Communication
  • Strategic Selling
  • Customer Relationship Management
  • Closing Deals
  • Revenue Growth Strategies
  • Cost Management & Expense Reduction

Languages

English
Native or Bilingual
French
Full Professional

Certification

  • BANK CODE- Predicting Buying Power within 90 seconds

Timeline

Manager

ENTERPRISE MOBILITY
07.2023 - Current

Sales Development Representative

Valenze Systems
07.2022 - Current

Club Facilitator

BOYS&GIRLS CLUB BIG BROTHERS BIG SISTERS OF EDMONTON
09.2018 - 01.2021
  • BANK CODE- Predicting Buying Power within 90 seconds

Bilingual Bachelor of Commerce - Finance

University of Alberta
Stephen Iradukunda