Stephen Hutchings

Dedicated safety advocate and customer satisfaction champion, adept at fostering relationships, solving complex problems, and securing loyalty. Strategic thinker with a track record of driving operational excellence and team performance. Effective communicator of goals and vision, excelling in challenging environments. Inspirational leader focused on tangible achievements and team motivation, with hands-on approach and commitment to leveraging technology for business growth. Unwavering commitment to customer and employee safety, and satisfaction, with the ability to build productive relationships, resolve complex issues, and win customer loyalty. Strategic, results-driven professional with demonstrated success in elevating operational standards to improve overall team and business performance. Always forward thinking and multidimensional processing to ensure we use ever-evolving and emerging technical opportunities to enhance business profile, reputation, brand, and influence.

• Certified heavy vehicle collision reconstructionist and investigator. Valid in Canada, USA, and Mexico.
• Licensed through the SHRM as a Human Resource Expert from March 2010 through April 2018.
• Certified in below and above ground Fuel storage safety.
• WHMIS, First Aid certified from Jan 1997 through December 2019.
• Licensed commercial vehicle operator with air brake endorsement.(Class 1 in Alberta) - March 1994 - Current
• Certified Commercial Facility Safety Inspector with Greyhound Lines Inc., performing 30's X 12 which far exceeded IFMA requirements for facility inspections. Performing full life cycle inspections on all facility assets as part of the company sponsored preventative maintenance program.
• Registered member of CERC in canada and IFMA in the United States.
• Commercial Property oversight and responsibility of maintenance and maintains subleases through Triple-Net terms.
• Sold 17 Company "brick and mortar" owned facilities and partnered with industry stakeholders to lobby states and municipalities to purchase, build, and consolidate all passenger movement operations in multi-modal facilities.

• READING AND RESEARCH, BEHAVIORAL SCIENCE AND THE HUMAN FACTOR
• PRESENTING AND PUBLIC SPEAKING
• GOLF AND HOCKEY

• Successfully achieved the deregulation of the inter-city passenger travel industry in canada. Partenered with my own company hire legal and media representatives, we accomplished this in under 4 months.
• Achieved recognition and certification of child trafficking monitoring across the US, Mexico border crossings as well as within the United States. Holding a Type1B, FBI Security Clearance from 2011 through April 2018.
• Collaborated with industry stakeholders including, Regional Transit Authorities, Amtrak Rail, AutobusseMX, and Via rail to collectively provided a higher level of connectivity for a greatly improved service and customer experience.
• Successfully Lobbied in Washington DC in the US Senate for anual and recurring funding to have TSA Security wanding in all ground transportation facilities, mirroring the airport screening process.

• READING AND RESEARCH, BEHAVIORAL SCIENCE AND THE HUMAN FACTOR
• PRESENTING AND PUBLIC SPEAKING
• GOLF AND HOCKEY

• NHTSA
• CVSA
• IFMA
• CAM
• CERC