Stephen Harrison
Toronto,Canada
Summary
Interested in contributing to a growing and dynamic organization with my skills and experience in Technology and Financial Services. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
16
16
years of professional experience
Work History
Consultant, Technology Services and Solutions
OnPoint Solutions
01.2018 - Current
- Responsible for establishing and maintaining client relationships
- Pitching on new and existing client Technology deals, negotiating and closing deals
- Manage and Support Network Infrastructure, Cybersecurity, Unified Communications, Server/Storage and Desktop Environments for clients
- Extensive teamwork with Consultants, Engineers and Analyst to Protect/Monitor, Detect and Respond to Network Infrastructure, Desktop, Server and Cybersecurity Incidents in client environments.
Consultant, Network & Communications Infrastructure
CIBC FirstCaribbean International Bank
02.2019 - 10.2021
- Tasked as the Security Lead for implementing the Bank’s business as usual firewall changes and project implementations of new firewall rules, VPNs, and firewall compliance changes based on the Bank and Industry Standards
- Responsible for firewall deployments and configuration change implementations on Cisco and Checkpoint firewalls
- Management tasks included VPN configurations, firewall updates/bug fixes and OS upgrades, troubleshooting firewall connectivity and application issues
- Responsible for reporting to Senior Management on Firewall Compliance and Problem/Incident Management
- Conducted training on Bank's firewalls and change management processes/procedures for the Bank’s Network and Security Architecture.
Consultant, Operations
Tomlin Insurance Brokers
05.2018 - 01.2019
- Completed an extensive exercise of gathering requirements and negotiations for an Insurance Broker System - Acturis
- Planned and deployed the system to cover all aspects of the business – Policy Management, Claims Management, Document Management, Customer Information and Accounting
- Designed and lead the deployment of a secure WAN/LAN environment for the branch offices; included wireless access for PCs and printers, a Unified Communications solution by Yeastar and a secure WAN/LAN infrastructure with Fortinet firewalls
- Responsible for overseeing and managing the accounting, payroll, banking, broker/insurer agreements and daily operations of the company
- Completed monthly insurance reconciliations for payments to insurers and commission payments to the business
- Insurance Broker Reconciliations - reviewed and reconciled with insurers on a monthly basis to ensure balances on client accounts were up-to-date.
Consultant, Network & Communications Infrastructure
CIBC FirstCaribbean International Bank
01.2017 - 05.2018
- Completed the relocation of the Bank’s Checkpoint firewalls, F5 Load Balancers and Cisco ASA’s at the disaster recovery site
- This initiative involved extensive planning, reconfiguration of devices, validation of services after relocation and minimal downtime
- Planned and implemented the replacement of Cisco routers and switches throughout the Bank’s branch infrastructure
- Lead a comprehensive review of the Bank’s hardware of approximately 200 switches regionally and branch routers to determine the hardware/software requirements for a complete branch refresh
- Responsible for the monitoring and management of over 800 network devices - including Cisco routers and switches, Checkpoint firewalls and F5 load balancers. Devices were monitored by Solarwinds and hardened with access controls by RSA and the Cyber Ark application
- Implemented changes on Cisco and Checkpoint firewalls, changes included rule base modifications, hardware/software upgrades, configuring VPNs and extensive troubleshooting of services and application performance.
Senior Analyst, Wholesale Banking
CIBC FirstCaribbean International Bank
07.2014 - 12.2016
- Completed deal analysis, structuring and credit applications of credit facilities inclusive of pricing, analysis of debt service capabilities, working capital adequacy, profitability, performance metrics and deal economics
- Worked on client proposals for various financing needs of US$5-100M, including revolving lines of credit, bonds, standby letters of credit, guarantees and secured and unsecured term loans
- Completed deal papers and term sheets for a regional relationship team to ensure there was Bank merit in client proposals and adherence to Credit Risk and Bank policies
- Prepared client pitch books for Corporate and Investment Banking transactions.
IT Audit Manager, Internal Audit
CIBC FirstCaribbean International Bank
06.2012 - 06.2014
- Used an audit methodology, risk assessments, self-assessments and managed control environment assessments to plan and execute audits for the Bank
- Audited the Bank’s Data Centers, Network and Telephony Infrastructure, Information Security, Software Platforms, Retail Banking, Treasury Sales and Trading and Treasury Operations
- Software and application platforms audited include Microsoft Windows Server Environments (2003 and 2008), UNIX/Linux, AS400, MQ Broker, Flexcube Corporate and ICBS
- Hardware platforms audited include Cisco router/switches, Cisco Unified Communications technology and Checkpoint firewalls
- Completed deficiency remediation and testing of controls to ensure that risk across business and support units in the Bank were mitigated.
Senior Communications Analyst
CIBC FirstCaribbean International Bank
07.2008 - 05.2012
- Developed an Enterprise IP Telephony strategy and business case to include cost/benefit analysis, cost reduction strategies and operational process enhancements through the implementation of a Cisco Unified Communications platform
- Project Lead and Senior Engineer responsible for the planning, deployment and ongoing support of a Cisco Unified Communications Infrastructure throughout 17 countries – including Cisco Unified Communications Manager, Cisco Unity, Cisco Unified Meeting Place Express, Cisco Unified Communications Manager Express, Cisco Unity Express and Voice Print International (VPI) voice recording
- Responsible for the expansion and support of a converged network infrastructure with data and voice services throughout 100 remote locations, 2 Data Centers and 120 ABMs, infrastructure included Cisco & Nortel routers and switches, Checkpoint firewalls and a Cisco Unified Communications Infrastructure
- Deployed a Cisco video conferencing and collaboration solution across regional headquarter sites and branch locations, infrastructure deployed included Cisco Telepresence Video Communications Server Express, Cisco Telepresence Multipoint Controller Unit and Edge 95 MXP and 1700 MXP endpoints.
Education
Bachelor of Commerce - Telecommunications and Networks
Ryerson University
01.2005
Chemical Engineering Technology -
Sheridan College
01.2001
Skills
- Network Architecture
- Virtualization Technologies
- Information Security
- IT Service Management
- Skilled in Microsoft 365, Azure, Google Workspace, Active Directory
- Cybersecurity
- Project Management
- Technical Consulting
- Network Administration
Timeline
Consultant, Network & Communications Infrastructure
CIBC FirstCaribbean International Bank
02.2019 - 10.2021
Consultant, Operations
Tomlin Insurance Brokers
05.2018 - 01.2019
Consultant, Technology Services and Solutions
OnPoint Solutions
01.2018 - Current
Consultant, Network & Communications Infrastructure
CIBC FirstCaribbean International Bank
01.2017 - 05.2018
Senior Analyst, Wholesale Banking
CIBC FirstCaribbean International Bank
07.2014 - 12.2016
IT Audit Manager, Internal Audit
CIBC FirstCaribbean International Bank
06.2012 - 06.2014
Senior Communications Analyst
CIBC FirstCaribbean International Bank
07.2008 - 05.2012
Bachelor of Commerce - Telecommunications and Networks
Ryerson University
Chemical Engineering Technology -
Sheridan College
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