Stephen Gonzales
Lubbock,ON
Summary
Detail-oriented Quality Assurance Analyst with extensive experience in software testing and bug resolution. Expertise in implementing diverse QA methodologies and tools to enhance testing strategies. Collaborates effectively with development teams to elevate product quality and performance, leveraging strong problem-solving skills to meet tight deadlines.
Overview
9
9
years of professional experience
Work History
Quality Assurance Analyst
WL plastics
Lubbock, TX
03.2024 - Current
- Conducted thorough inspections of products to ensure quality standards.
- Developed and implemented testing procedures for new materials and products.
- Collaborated with production teams to address quality issues effectively.
- Documented findings in detailed reports for compliance and review processes.
- Worked with team members to create efficient workflows, resulting in high productivity.
- Conducted internal audits to measure adherence to established QA standards.
- Monitored production environment performance metrics for anomalies that could indicate quality issues.
- Maintained policy, procedures, work instructions, and projects for quality and continuous improvement agendas.
Receiving Manager
Specs
Lubbock, TX
08.2021 - 03.2024
- Managed inventory levels and ensured accurate receiving processes.
- Coordinated with suppliers to schedule timely deliveries and shipments.
- Oversaw training of staff on receiving protocols and safety procedures.
- Utilized warehouse management systems to track inventory movement effectively.
Service Technician
HART HVAC
Lubbock, TX
03.2017 - 03.2020
- Diagnosed HVAC system issues using specialized tools and equipment.
- Performed routine maintenance on heating and cooling systems to ensure efficiency.
- Installed new HVAC units following manufacturer specifications and safety guidelines.
- Assisted customers in understanding system operations and maintenance requirements.
- Collaborated with team members to resolve complex service challenges effectively.
Education
Coronado High School
Lubbock, TXSome College (No Degree) - Business Administration
South Plains
Lubbock, TXSkills
- Quality assurance methodologies
- Test automation
- Test case management
- User acceptance testing
- Defect tracking
- Quality control
- Risk management
- Compliance management
- Compliance documentation
- Documentation techniques
- HVAC system troubleshooting
- System installation
Timeline
Quality Assurance Analyst
WL plastics
03.2024 - Current
Receiving Manager
Specs
08.2021 - 03.2024
Service Technician
HART HVAC
03.2017 - 03.2020
Coronado High School
Some College (No Degree) - Business Administration
South Plains