Summary
Overview
Work History
Skills
Accomplishments
Languages
Timeline
Generic

STEPHEN EASTMAN

Cornwall,ON

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

37
37
years of professional experience

Work History

Dealer Principal

UPTOWN KIA OF CORNWALL
02.2017 - Current
  • Increased dealership sales by implementing innovative marketing strategies and campaigns.
  • Enhanced customer satisfaction through the development of strong relationships and personalized service.
  • Streamlined dealership operations by reorganizing departments and optimizing internal processes.
  • Improved employee retention with comprehensive training programs and mentorship opportunities.
  • Boosted overall profitability by carefully managing inventory levels and negotiating favorable terms with suppliers.
  • Implemented data-driven decision-making processes for better business insights and results.
  • Developed long-lasting partnerships with key industry stakeholders, fostering mutual growth and success.
  • Established a strong company culture that promoted teamwork, accountability, and excellence across all departments.
  • Ensured compliance with all relevant regulations, maintaining an impeccable record for audits and inspections.
  • Implemented cutting-edge technologies to streamline operations and improve overall efficiency at the dealership level.
  • Fostered a high-performance sales team through regular coaching sessions and targeted skill development training programs.
  • Built a robust service department that delivered exceptional client experiences while driving repeat business.
  • Determined monthly and yearly forecasts in terms of unit sales, gross profit objectives and departmental profits.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Trained newly hired sales team in upselling techniques.
  • Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings

General Manager

CORNWALL NISSAN
01.2012 - 02.2017
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

GENERAL MANAGER

BUTLER GROUP OF COMPANIES
01.1987 - 01.2012
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Skills

  • Inventory control
  • Market research
  • Performance monitoring
  • Recruitment strategies
  • Process improvement
  • Performance appraisals
  • Team leadership
  • Decision making
  • Sales management
  • Conflict resolution
  • Delegation skills
  • Financial analysis
  • Organizational skills
  • Goal setting
  • Staff training
  • Relationship building
  • Regulatory compliance
  • Customer relations
  • Employee engagement
  • Policy implementation
  • Coaching and mentoring
  • Problem solving
  • Profit maximization
  • Sales Floor Organization

Accomplishments

KIA CANADA PRESIDENTS AWARD WINNER 2020,2022


KIA PLATINUM PRESTIGE AWARD WINNER 2018,2019 AND 2021 ( TOP 3% OF DEALERS WORLD WIDE )

Languages

English
Professional Working
French
Professional Working

Timeline

Dealer Principal

UPTOWN KIA OF CORNWALL
02.2017 - Current

General Manager

CORNWALL NISSAN
01.2012 - 02.2017

GENERAL MANAGER

BUTLER GROUP OF COMPANIES
01.1987 - 01.2012

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STEPHEN EASTMAN