STEPHEN DURAND
CAMBRIDGE,ON
Summary
Driven by a commitment to excellence and continuous education, I leveraged my expertise in therapeutic farriery and exceptional customer service at Durand Farrier Services and Aberfoyle Mill Restaurant. My proactive approach in professional networking and developing robust client relationships resulted in significant client satisfaction and repeat business, underscoring my dedication to results and quality service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Durand Farrier Services
Self Employed Farrier
Milton, ON
10.2010 - Current
- Participated in industry events like conferences and workshops to network with fellow farriers and learn from leading experts.
- Adapted to diverse working conditions at various barns, stables, racetracks, or private farms.
- Developed lasting client relationships through excellent communication and customer service skills.
- Collaborated with veterinarians to develop comprehensive treatment plans for horses with complex hoof issues.
Standardbred Driver
Standardbred Canada
Ontario
01.2010 - 01.2015
Standardbred Trainer
Standardbred Canada
Ontario
01.2010 - 01.2015
Aberfoyle Mill Resaurant
Tim Halley
Aberfoyle, ON
03.2008 - 06.2009
- Managed budgets efficiently while allocating resources judiciously towards achieving desired results.
- Enhanced employee performance through regular performance reviews, coaching, and training sessions.
- Developed strong relationships with suppliers for reliable sourcing of high-quality raw materials at competitive prices.
Education
High School Diploma -
Bishop Macdonnell
Guelph, ON06.2008
Skills
- Patience and Perseverance
- Hand-Eye Coordination
- Continuing Education Commitment
- Professional Networking
- Custom horseshoe fabrication
- Conformation assessment
- Cold shoeing techniques
- Hot shoeing techniques
- Therapeutic farriery
- Corrective shoeing techniques
- Lameness evaluation
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Dependable and Responsible
- Critical Thinking
- Decision-Making
- Relationship Building
- Work Prioritization
- Appointment Scheduling
- Problem Identification
- Inventory Management
- Materials Ordering
Languages
English
Native or Bilingual
Timeline
Durand Farrier Services
Self Employed Farrier
10.2010 - Current
Standardbred Driver
Standardbred Canada
01.2010 - 01.2015
Standardbred Trainer
Standardbred Canada
01.2010 - 01.2015
Aberfoyle Mill Resaurant
Tim Halley
03.2008 - 06.2009
High School Diploma -
Bishop Macdonnell