Stephen Dufur
Fresno
Summary
Accomplished Shift Supervisor at Rite Aide Pharmacy with expertise in cash handling and staff management. Successfully trained and mentored employees, enhancing team productivity. Resolved conflicts diplomatically, fostering a customer-oriented environment. Proven track record in maintaining workplace safety and compliance, ensuring high standards of cleanliness and operational efficiency.
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.
Overview
19
19
years of professional experience
Work History
Shift Supervisor/Assistant Store Manager
Rite Aide Pharmacy
04.2006 - 07.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Created and maintained work schedules for both front end and pharmacy employees using workday software.
- Helped maintain accurate time and attendance for front end and pharmacy employees using workday software.
- Broke down, sorted, and supervised weekly truck deliveries.
- Checked in vendor merchandise and helped maintain accurate vendor invoices for both incoming and outgoing product.
- Assisted in both the opening of new stores and the closing of underperforming stores.
- Food safety manager for thrifty ice cream department for 5 years
- Helped maintain accurate inventory and PI as backroom inventory captain/ assisted stores in preparing for annual inventory dates.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
Education
Bachelor of Arts - History/Political Science
California State University, Fresno
Fresno, CA05-2012
Associate of Arts - Liberal Arts/teaching
Fresno City College
Fresno, CA05-2009
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Training and mentoring
- Cash handling expertise
- Staff development
- Customer-oriented
Timeline
Shift Supervisor/Assistant Store Manager
Rite Aide Pharmacy
04.2006 - 07.2025
Bachelor of Arts - History/Political Science
California State University, Fresno
Associate of Arts - Liberal Arts/teaching
Fresno City College
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