Stephen Critch
Portugal Cove,NL
Summary
Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Meat Manager
Sobeys
07.2024 - Current
- Enhanced customer satisfaction by providing exceptional service and product recommendations.
- Ensured compliance with all regulations governing food handling, storage, sanitation, weights and measures requirements in the meat department operations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Sold and displayed meat products to customers by advising on quality of food, method of handling and other factors affecting preparing, freezing and storage.
- Supported the Meat Manager in achieving financial targets for sales growth, profit margin improvement, and labor cost control within the department''s operations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
- Collaborated with store management to develop promotions, seasonal displays, and special events that appealed to customers'' preferences.
- Facilitated smooth operation during peak times by effectively managing workflow among team members while maintaining high quality standards for product presentation.
Meat Cutter
Sobeys
02.2023 - 07.2024
- Built on my experience and knowledge as a meat cutter, performing clean cuts in a timely manner to keep shelves full and customers happy, while offering custom cuts, packaging, and marinades.
- Exceptional product knowledge to provide suggestions and insights to customers for buying, preparing and cooking their products.
- Learning and completion of management tasks and duties, completing orders, allocation tables, product movement and waste reports, reviewing sales and purchases, reviewing budgets and counting inventory, applying for credits where necessary.
- Followed all food safety regulations to maintain a safe work environment for both employees and customers.
- Increased efficiency with expert use of various cutting tools, including knives, saws, and cleavers.
- Collaborated with team members to keep the department fully stocked and visually appealing for increased sales.
- Increased customer satisfaction by providing exceptional service during peak hours in a fast-paced environment.
Meat Clerk
Sobeys
01.2022 - 02.2023
- Receiving, working and putting away fresh and frozen stock maintaining good rotation
- Working in production by cutting, wrapping, and stocking fresh meat
- Completing daily inventory counts, temperature and food safety logs, and the process of removing waste and updating inventory levels.
- Becoming cross-trained in seafood
- Adhering to food safety, OHS, and company standards
- Worked closely with supervisors to address any discrepancies found in inventory counts or order fulfillment processes immediately.
Produce Clerk
Sobeys
05.2019 - 01.2022
- Developed a keen eye for product quality ensuring all produce was checked for quality while stocking, throughout the day with routine culls and crisping and trimming of wet wall items.
- Received and stocked fresh produce keeping rotation and display standards in mind, keeping a tidy floor display as well as a tidy back shop.
- Building primary and bunker displays in accordance with merchandising notes and bunker plans
- Providing product knowledge and great customer service
Education
High School Diploma -
Prince of Wales Collegiate
06.2019
Skills
- Leadership
- Quick Learner
- Merchandising and Displays
- Workplace safety
- Staff leadership
- Multi-tasking
- Problem-solving
- Communication
- Attention to Detail
- Employee development
- Positive attitude
- Time management
- Reliability
- Self motivation
- Adaptability
Languages
English
Native or Bilingual
French
Limited Working
Certification
- Occupational Health and Safety training
- First Aid training
- Food Safety training
Timeline
Assistant Meat Manager
Sobeys
07.2024 - Current
Meat Cutter
Sobeys
02.2023 - 07.2024
Meat Clerk
Sobeys
01.2022 - 02.2023
Produce Clerk
Sobeys
05.2019 - 01.2022
High School Diploma -
Prince of Wales Collegiate
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