Stephen Clemente
Pico Rivera,CA
Summary
Proven leader with a history of fostering collaboration and driving operational excellence with skilled relationship building and scheduling coordination. Excelling in project efficiency, making critical decisions while working in a fast-paced environment.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Working Lead and Support
Disneyland Resort
2017.06 - Current
- Cultivated strong relationships with peers, fostering a culture of collaboration that facilitated successful project execution.
- Enhanced project efficiency by communicating to the appropriate channels and implementing effective strategies for successful resolutions.
- Generated and analyzed POS reports to review sales by location and time for future planning to mitigate and manage the necessary labor needed across several restaurants.
- Ensuring to uphold the brand name and its values.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Collaborated with several operational teams to develop innovative solutions for complex problems, resulting in faster decision-making processes.
- Collaborated with the company cash control team to optimize cash flow forecasting.
- Followed proper cash handling procedures and submitted daily records of POS audits and discrepancies.
- Collaborated and supported over 60 department employees on a daily basis to create strong workplace culture while ensuring operational success.
Food Stand Attendant
Universal Studios
2016.01 - 2017.04
- Enhanced customer satisfaction by providing attentive service and addressing concerns.
- Ensured presentation of food was visually appealing while adhering to proper food safety guidelines.
- Efficiently managed cash transactions, maintaining accurate records and following set cash handling procedures.
Education
Some College (No Degree) - Music Education
East Los Angeles College
Monterey Park, CA 2013.06 - 2014.05
High School Diploma -
James A. Garfield Senior High School
Los Angeles, CA06.2012
Skills
- Employee Relations
- Succession Planning
- Relationship Building
- Scheduling Coordination
- Teamwork and Collaboration
- Customer Service
- Time Management
- Attention to Detail
- Multitasking
- Excellent Communication
- Team Leadership
- Team Building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Working Lead and Support
Disneyland Resort
2017.06 - Current
Food Stand Attendant
Universal Studios
2016.01 - 2017.04
Some College (No Degree) - Music Education
East Los Angeles College
2013.06 - 2014.05
High School Diploma -
James A. Garfield Senior High School
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