Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Stephen Boyko

Guelph,ON

Summary

  • Excellent leadership and interpersonal skills acquired through teamwork-based employment.
  • Strong time management, multi-tasking, prioritization and organizational skills.
  • Consistent ability to establish positive and productive working relationships with team members, colleagues, and customers.
  • Committed to continuous learning
  • Reliable Cook/Server with 8 years of experience preparing food in fast-paced environments, and 2 years of interacting with customers and their needs.

Overview

11
11
years of professional experience

Work History

Server

The Keg Steakhouse & Bar
06.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Tipout Coordinator

The Keg Steakhouse & Bar
01.2021 - Current
  • Accurately calculate and distribute tips among staff members, ensuring fairness and compliance with restaurant policies.
  • Maintain detailed records daily, weekly, and monthly tipout transactions to ensure transparency and accountability.
  • Address and resolve any disputes or concerns regarding tipout allocations promptly and professionally.
  • Ability to handle sensitive information and money with discretion.


Lead Line Cook

The Keg Steakhouse & Bar
11.2013 - 06.2022
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
  • Kept stations stocked and ready for use to maximize productivity.

Acoustic Panel/Golf Simulator Installer

The Watershed Group
02.2016 - 04.2019
  • Performed panel installations using specific hand and power tools.
  • Spoke with the customer on a daily basis to ensure the installation was meeting their vision of the project.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Reviewed blueprints and diagrams to plan work sequences and verify project requirements.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

Bachelor of Arts - Psychology

University of Guelph
Guelph, ON
10.2020

Skills

  • Team-oriented
  • Active listener
  • Effective prioritization
  • Highly motivated
  • Attentive to detail

Languages

English
Full Professional

Additional Information

Health and Safety Member

  • Ensure compliance with health and safety regulations by implementing and monitoring protocols.
  • Perform routine inspections to identify potential hazards and implement corrective measures.
  • Work closely with management and staff to create a safe and healthy work environment, promoting a culture of safety.

Timeline

Server

The Keg Steakhouse & Bar
06.2022 - Current

Tipout Coordinator

The Keg Steakhouse & Bar
01.2021 - Current

Acoustic Panel/Golf Simulator Installer

The Watershed Group
02.2016 - 04.2019

Lead Line Cook

The Keg Steakhouse & Bar
11.2013 - 06.2022

Bachelor of Arts - Psychology

University of Guelph

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Stephen Boyko