Summary
Overview
Work History
Education
Skills
Accomplishments
Training
Certification
Languages
Publications
References
Timeline
CustomerServiceRepresentative
STEPHEN ASOMANING

STEPHEN ASOMANING

BRAMPTON,ON

Summary

I am an Enterprise Communication Solution Engineer, I am a highly motivated individual who consistently achieves great results. I obtained my degree in Telecommunications Engineering from a well-regarded university and I am presently pursuing a Master's degree in Information Systems - Bridge through Northeastern University in Toronto. My well-developed organizational and problem-solving abilities allow me to excel in my field. Along with these skills, I possess exceptional technical and analytical expertise, honed through more than 6 years of experience working with VOIP IP Telephone Systems, SIP, SMS Gateway, Network and Management, and Physical Security installations. I am actively seeking a full-time position that presents professional challenges to which I can apply my interpersonal skills, time management skills, and problem-solving skills.

Overview

6
6
years of professional experience
7
7
years of post-secondary education

Work History

National Service | Assistant Engineer | Solution Engineer

Raycom Technologies Ltd
9 2017 - 8 2023
  • Conduct regular inspections of server and VOIP systems to verify operational functionality
  • Inspect equipment note deficiencies and schedule maintenance procedures
  • Collaborate with other service leaders to implement well-organized preventive maintenance programs
  • Conduct Site surveys for customers to determine their needs
  • Collaborate with the line manager to design VOIP, Contact Center, IP surveillance, Physical Security installation, and Network solutions for clients
  • Attend project meetings and speak to the issues as may be assigned by the supervisor
  • Write periodic reports on projects and daily activities
  • Advise supervisor or project leads on events happening at the site
  • Help project lead and team with innovative suggestions to design strategies for projects
  • Draw schedules or plans for projects assigned
  • Monitoring and analyzing installed system performance
  • Conduct Technical training on completed projects.
  • Provided technical assistance to staff when needed.
  • Assisted in development, design and execution of projects.
  • Mentored junior engineers by providing constructive feedback on their work, fostering a positive learning environment within the team.
  • Supported senior engineers with detailed design drawings, calculations, and analysis for various engineering projects.
  • Assisted in the development of technical specifications for engineering projects, ensuring accuracy and adherence to established guidelines.
  • Streamlined workflow processes through effective management of resources, materials, and labor allocations.
  • Increased overall project safety by enforcing company policies and adhering to industry regulations.
  • Contributed to successful project completion by assisting with on-site inspections, testing, and quality control measures.
  • Improved communication between team members by creating clear project documentation and updating progress reports regularly.
  • Collaborated closely with clients to define requirements, address concerns, and provide updates on project status throughout each phase of work.
  • Provided technical support during construction phases of a project including field supervision or inspection services.
  • Reduced production downtime by troubleshooting equipment failures and implementing preventive maintenance measures.
  • Ensured accurate data collection and reporting through meticulous record-keeping practices for all relevant metrics related to assigned projects.
  • Enhanced project efficiency by implementing innovative engineering solutions and streamlining processes.

Internship

Ericsson - TIGO Engineering Department
06.2014 - 06.2016
  • Work with the Radio Access Engineers to carry out their day-to-day routine maintenance at Cell Sites
  • Monitor and analyze Microwave links and operations
  • Monitor and report alarms on Base Transceiver Stations.

Education

Master of Science - Information Systems - Bridge

Northeastern University - Toronto
05.2001 -

Bachelor of Science - Telecommunication Engineering

Ghana Communication Technology University - GCTU
05.2001 - 05.2017

WASSCE - General Science - undefined

Opoku Ware School (Senior High School)

Skills

Network Troubleshooting Skills: Software and hardware network monitoring diagnostic tools

Accomplishments

  • Successfully completed various projects involving the implementation of Unified Communication, Physical Security System, and Cabling Projects at The Bank Hospital in Cantonments - Accra, Total Petroleum Head Office in Accra, and the UAE Ambassador Residence at Cantonments - Accra, among others.
  • Demonstrated expertise in configuring and designing Small Business Unify Communication, Telephone Systems, and Avaya Session Boarder Controller Projects, as well as designing and implementing Avaya Contact Center Projects and Technical Training for several prominent organizations, such as National Communication Authority – Ghana, Ghana Commercial Bank, Republic Bank - Ghana Oil, and Ghana Interbank Payment and Settlement Systems Limited.
  • Proven experience in VOIP Systems Integration utilizing SIP, including working extensively with Avaya IPOSE, Yeastar P series, Oracle SBC, Avaya SBC, Dinstar SBC, Matrix Navan, and other IP telephony applications.
  • Successfully deployed and managed a range of devices and applications, including Cisco switches, D-Link Switches, IPTL-VPN, Avaya Handsets, Ascom Dect Base Stations and Nurse Call Systems, Hikvision, mobotix cameras, Suprema Access Control Systems, Dell Servers, HP servers for virtualization and hosting applications.

Training

  • Ascom Intelligence, Dubai, Indigo Hotel, 2022
  • Horizontal and Vertical Cabling Siemon, Ghana, Raycom Technologies, 2019
  • Oracle Session Border Controller and SIP Essentials, Online, 2021
  • Avaya Solutions Midsize online, 2020
  • Avaya IPO & IPOSE and other solutions, Avaya partner learning portal

Certification

BSc Telecommunications Engineering – University Degree

Languages

English
TWI

Publications

SYSTEM DESIGN AND IMPLEMENTATION OF A WEB-BASED RASPBERRY PI HOME AUTOMATION, Oduro-Gyimah, Francis, Asomaning, Stephen, 2018, 84-102

References

  • Mr. Issa Taiwo Ibrahim, Lead Unified Communication Specialist – Raycom Technologies Ltd., raliatoni@gmail.com, +233 55 529 5581
  • Mr. Daniel Adusei Appiah, Transmission Backoffice Support -Huawei, Daniel.a.appiah@gmail.com, +233 24 092 8523
  • Mr. Raymond A. Bill, Principal Manager IT Infrastructure - Ghana National Communication Authority, raymond.bill@nca.org.gh, +233 20 813 9918

Timeline

Internship

Ericsson - TIGO Engineering Department
06.2014 - 06.2016

Master of Science - Information Systems - Bridge

Northeastern University - Toronto
05.2001 -

Bachelor of Science - Telecommunication Engineering

Ghana Communication Technology University - GCTU
05.2001 - 05.2017

National Service | Assistant Engineer | Solution Engineer

Raycom Technologies Ltd
9 2017 - 8 2023

WASSCE - General Science - undefined

Opoku Ware School (Senior High School)
STEPHEN ASOMANING