STEPHEN APPEA
Mattawa,ON
Summary
Hardworking Job Title bringing Number+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Field Service Technician
Fairgreen Computers
03.2010 - 02.2017
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Followed safety procedures to avoid injuries in field.
- Operated hand tools and power equipment according to company safety procedures.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
- Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
Education
Certificate Of Scheider Electric On Ups Snd Avr In - Electrical Installation And Telecommunications
Institute of Programming And Manufacture Company
Accra-ghana07.2019
Computer Hardware Engineering - Electrical And Computer Engineering
Accra Polytechnic of Engineering
Accra -ghana06.2017
Certificate In Electrical /electronic Engineering - Electrical And Electronic Engineering
Emit Electronic/electrical Institute
Ghana-accra08.1997
Skills
- Problem-Solving
- Troubleshooting and repair
- Positive Attitude
- Field Repairs
- Preventive Maintenance
- Technical Troubleshooting
- Teamwork and Coordination
- Training and mentoring
- Customer training
- Inventory Management
- Valid Driver's License
- Technical Support
- Power Tools Operation
- Repair and Installation
- Installation and maintenance
- Electrical Troubleshooting
- Hardware and software installation
- Service Quality
- Fault diagnosis
- Safety assessment
- Technical Analysis
- Diagnostic Testing
- Equipment Repair
- Tool management
- System Installation
- Accountability and Work Ethic
- Electrical Systems
- Device Installation
- Project Management
- Reading Wiring Diagrams
- Emergency Response
- Team Supervision
- Hardware Repair
- Technical Writing
- Equipment Installation
- Safety Management
- Worksite preparation
- Tool Installation and Alignment
Languages
English
Professional Working
Timeline
Field Service Technician
Fairgreen Computers
03.2010 - 02.2017
Certificate Of Scheider Electric On Ups Snd Avr In - Electrical Installation And Telecommunications
Institute of Programming And Manufacture Company
Computer Hardware Engineering - Electrical And Computer Engineering
Accra Polytechnic of Engineering
Certificate In Electrical /electronic Engineering - Electrical And Electronic Engineering
Emit Electronic/electrical Institute
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