Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Rodriguez

Stephanie Rodriguez

Analyst
Vancouver,BC

Summary

Dedicated and results-driven professional with a passion for fostering positive impact through policy analysis, community engagement, and strategic collaboration.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Policy and Engagement Analyst

Kermode Consulting
Vancouver, BC
08.2023 - Current
  • Investigating policies to assess impact on Northern BC Indigenous Communities.
  • Devised comprehensive project timelines outlining key milestones and deadlines, enabling timely completion of tasks without compromising quality standards.
  • Established frameworks for assessing strategic initiatives' success using pre-defined KPIs, ensuring continuous improvement over time.
  • Enhanced community involvement by organizing and executing various outreach programs and initiatives.

Guest Experience Lead/ Retail Operations

Lululemon Princess St
Kingston, ON
09.2022 - 07.2023
  • Developed professional relationships to improve retention of key customers.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Developed customized reports, summarizing and presenting data in visually appealing format.

Guest Experience Lead/ People & Culture

Lululemon Robson
Vancouver, BC
10.2021 - 07.2022
  • Coached and developed approximately 75 educators through people pipeline support and facilitation/administration of training programs, maintenance and people policies.
  • Spearheaded IDEA (Inclusion, Diversity, Equity, Action) team on complex Employee Relations matters and mitigated risk to our people, business and brand.
  • Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.

Administrative Assistant

Four Points, Sheraton Marriott
Kingston, ON
08.2019 - 10.2021
  • Developed and initiated projects, managed costs, and monitored performance.
  • Achieved over 30 project deadlines by coordinating with contractors to manage performance.
  • Provided detailed technical and operational direction in approximately 15 project challenges, consistently meeting deliverables according to deadlines.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks increasing efficiency by 28%.

Conference Coordinator

Queen's Refugee Relief
Kingston, ON
09.2017 - 04.2019
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Created and maintained event expenditures, budgets and timelines in job-related software.
  • Hired, trained and supervised volunteers and support staff required for events.
  • Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.

Education

Non-profit and Social Sector Management Certificate -

Seneca College
Toronto, ON
09.2021 - 04.2022

Certificate of Law -

Queen's University
Kingston, ON
09.2015 - 04.2021

Bachelors of Arts - Global Development and World Languages

Queen's University
Kingston, ON
09.2015 - 04.2019

Skills

Interpersonal Communication

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Timeline

Policy and Engagement Analyst

Kermode Consulting
08.2023 - Current

Guest Experience Lead/ Retail Operations

Lululemon Princess St
09.2022 - 07.2023

Guest Experience Lead/ People & Culture

Lululemon Robson
10.2021 - 07.2022

Non-profit and Social Sector Management Certificate -

Seneca College
09.2021 - 04.2022

Administrative Assistant

Four Points, Sheraton Marriott
08.2019 - 10.2021

Conference Coordinator

Queen's Refugee Relief
09.2017 - 04.2019

Certificate of Law -

Queen's University
09.2015 - 04.2021

Bachelors of Arts - Global Development and World Languages

Queen's University
09.2015 - 04.2019

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