Stephanie Rodriguez
Analyst
Vancouver,BC
Summary
Dedicated and results-driven professional with a passion for fostering positive impact through policy analysis, community engagement, and strategic collaboration.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Policy and Engagement Analyst
Kermode Consulting
Vancouver, BC
08.2023 - Current
- Investigating policies to assess impact on Northern BC Indigenous Communities.
- Devised comprehensive project timelines outlining key milestones and deadlines, enabling timely completion of tasks without compromising quality standards.
- Established frameworks for assessing strategic initiatives' success using pre-defined KPIs, ensuring continuous improvement over time.
- Enhanced community involvement by organizing and executing various outreach programs and initiatives.
Guest Experience Lead/ Retail Operations
Lululemon Princess St
Kingston, ON
09.2022 - 07.2023
- Developed professional relationships to improve retention of key customers.
- Educated staff on organizational mission and goals to help employees achieve success.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Developed customized reports, summarizing and presenting data in visually appealing format.
Guest Experience Lead/ People & Culture
Lululemon Robson
Vancouver, BC
10.2021 - 07.2022
- Coached and developed approximately 75 educators through people pipeline support and facilitation/administration of training programs, maintenance and people policies.
- Spearheaded IDEA (Inclusion, Diversity, Equity, Action) team on complex Employee Relations matters and mitigated risk to our people, business and brand.
- Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
Administrative Assistant
Four Points, Sheraton Marriott
Kingston, ON
08.2019 - 10.2021
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved over 30 project deadlines by coordinating with contractors to manage performance.
- Provided detailed technical and operational direction in approximately 15 project challenges, consistently meeting deliverables according to deadlines.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks increasing efficiency by 28%.
Conference Coordinator
Queen's Refugee Relief
Kingston, ON
09.2017 - 04.2019
- Managed administrative logistics of events planning, event booking, and event promotions.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Hired, trained and supervised volunteers and support staff required for events.
- Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
Education
Non-profit and Social Sector Management Certificate -
Seneca College
Toronto, ON 09.2021 - 04.2022
Certificate of Law -
Queen's University
Kingston, ON 09.2015 - 04.2021
Bachelors of Arts - Global Development and World Languages
Queen's University
Kingston, ON 09.2015 - 04.2019
Skills
Interpersonal Communication
MS Office proficiency
MS Excel proficiency
Project Management
Scheduling and calendar management
Timeline
Policy and Engagement Analyst
Kermode Consulting
08.2023 - Current
Guest Experience Lead/ Retail Operations
Lululemon Princess St
09.2022 - 07.2023
Guest Experience Lead/ People & Culture
Lululemon Robson
10.2021 - 07.2022
Non-profit and Social Sector Management Certificate -
Seneca College
09.2021 - 04.2022
Administrative Assistant
Four Points, Sheraton Marriott
08.2019 - 10.2021
Conference Coordinator
Queen's Refugee Relief
09.2017 - 04.2019
Certificate of Law -
Queen's University
09.2015 - 04.2021
Bachelors of Arts - Global Development and World Languages
Queen's University
09.2015 - 04.2019