Stephanie Guimond
Technical Writer
Vancouver,BC
Summary
I am a talented technical writer with over ten years of experience creating clear, concise, user-friendly documentation. I love using language and all its wonderful nuances to demystify complex technical processes for my audience. I juggle projects and priorities without missing deadlines or exceeding budgets, and remain calm under pressure. Strong colleague and cross-team relationships are important to me, as they help me deliver the best content (and make work more fun). My colleagues would describe me as focused, reliable, adaptable, knowledgeable, fun, supportive, and ready to collaborate.
Overview
13
13
years of professional experience
Work History
Technical Writer
Seaspan
10.2024 - 10.2025
- Developed comprehensive and clear technical documentation for complex maritime systems and software.
- Created and edited Standard Operating Procedures (SOPs).
- Conducted document reviews to ensure compliance with industry standards and regulatory requirements.
- Collaborated with subject matter experts on content.
- Provided guidance on best practices in technical writing and document management.
- Enhanced user experience by incorporating feedback into documentation revisions.
- Provided expertise on writing in plain English.
- Sought and implemented feedback on my writing.
Technical Writer
Electronic Arts (EA)
03.2022 - 10.2024
- Developed technical documentation, videos, and diagrams aimed at teaching developers to use game engine features quickly.
- Collaborated with other teams to create learning paths that reduced game engine onboarding time from one year to a month.
- Analyzed game engine changes and updated documentation to match.
- Created documentation plans.
- Researched, wrote, and edited marketing content for newsletters and the Web.
- Helped maintain writing standards and procedures.
- Documented virtual showrooms that demonstrate game engine features.
- Sought and implemented feedback on my writing and edited my colleagues’ writing.
- Provided expertise on writing for localization.
Technical Writer/Translator
Regency Fireplace Products Inc.
06.2019 - 03.2022
- Wrote and translated user and installation guides, as well as website and marketing content, for a range of fireplace products.
- Started a company-wide project to collect feedback on and improve user guides.
- Analyzed product and policy changes and updated documentation accordingly.
- Researched and implemented a translations management system.
- Created and maintained writing and translations standards and procedures.
- Visited the production floor to view new fireplaces, take pictures of them, and learn how they work.
- Managed document versioning, storage, and dissemination.
Localization Project Manager
FLIR Systems Inc.
04.2016 - 01.2019
- Managed website, software, video, and document localization projects.
- Wrote and edited web content and white papers.
- Coordinated the review process for translated documents.
- Created and maintained localization policies and procedures.
- Analyzed product and policy changes and updated content accordingly.
- Sought and implemented user feedback on content.
- Implemented a translations management system and trained staff to use it.
- Hired and managed translation vendors.
- Created and oversaw the localization budget.
Technical Writer/Localization Lead
McKesson Medical Imaging
10.2012 - 04.2016
- Wrote and translated user guides, release notes, and quick start guides.
- Translated English content to French, including parts of the user interface in McKesson's health-management software.
- Created online help resources for McKesson software users.
- Analyzed product and policy changes and updated content accordingly.
- Reviewed requirements to ensure documentation meets them.
- Provided reports on localization and writing projects.
- Created and maintained writing and translations policies and procedures.
- Coordinated the content review process for translations.
- Hired and managed translations vendors.
- Managed the localization budget.
Education
Bachelor of Arts -
Simon Fraser University
Global Digital Marketing & Localization Certificate - undefined
UNC Wilmington
Certified Localization Project Manager - undefined
PMI & Localization Institute
Coursework, Technical Writing Certificate - undefined
Simon Fraser University
No Degree - Conflict Resolution
Worksite Safety
Online10-2025
Skills
- Writing, editing, and translating for internal and external audiences
- Identifying and implementing opportunities for process and content quality improvement
- Collaborating with other teams and subject matter experts on documentation projects
- Juggling deadlines and projects efficiently
- Remaining composed under pressure
- Working effectively in Agile and waterfall environments
- Plain English expert
- Expert-level user of the entire Microsoft Office Suite of products
- Excellent document creation and management ability using Confluence, FrameMaker, InDesign, MadCap Flare, Contentful, EasyDITA, Markdown, Docusaurus, and Git
- Seasoned author of helpful and beautiful diagrams and images using Photoshop, Illustrator, Corel Draw, and VISIO
- Experienced JIRA user
- Proficient with XML, HTML, and XLIFF
- Practiced user of translation/localization platforms such as XTM, MemoQ, WordBee, Trados, Passolo, and Lingo
Technical Skills
Accomplishments
- Two-thirds reduction in translation time, Regency Fireplace Products Ltd.
- 90%+ localization cost reduction at McKesson
- McKesson Medical Imaging Group On-the-Spot Award
- McKesson Medical Imaging Group iCARE Award
- Undergraduate Scholarship Simon Fraser University
Languages
French
English
Spanish
Publications
Corporations Taking Political Stands: Risks, Benefits, and Potential for the Creation of Social Value, Digital and Social Media Marketing - Emerging Applications and Theoretical Development, 2020