Stephanie D Hernandez
Stockton
Summary
Dedicated Asset Protection professional with experience supporting safe and secure operations through effective loss prevention, risk awareness, and policy compliance. Skilled in problem-solving, communication, and team collaboration, with a strong focus on protecting company assets and maintaining a positive environment for customers and associates. Recognized for reliability, attention to detail, and the ability to adapt to changing priorities while supporting organizational goals.
Overview
4
4
years of professional experience
Work History
Asset Protection Leader
Walmart
Pittsburg
10.2025 - Current
- Coordinated investigations of theft incidents in collaboration with law enforcement agencies.
- Conducted audits of security processes to ensure compliance with company standards.
- Trained team members on asset protection policies and emergency response procedures.
- Oversaw receiving operations, ensuring timely and accurate processing of incoming shipments.
- Processed orders and returns using company-specific software systems efficiently.
- Led customer service team to ensure high-quality support and customer satisfaction.
- Maintained records related to OSHA compliance such as accident reports, safety inspection logs.
Asset Protection Associate
Walmart
Stockton
07.2022 - 10.2025
- Monitored store premises to deter theft and enforce safety protocols, contributing to a secure shopping environment.
- Conducted regular safety audits to identify potential hazards in the store.
- Collaborated with law enforcement to investigate suspicious activities and incidents.
- Developed detailed reports on security incidents for management, facilitating informed decision-making and response.
- Assisted in inventory management by tracking discrepancies and losses effectively.
- Investigated incidents, collected evidence, and wrote detailed reports.
- Reviewed CCTV footage to identify unusual behaviors, enhancing proactive measures against theft.
- Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
Team Associate
Walmart
Stockton
04.2022 - 07.2022
- Assisted customers with product inquiries and ensured satisfaction.
- Processed transactions accurately using point-of-sale systems.
- Stocked shelves efficiently to maintain organized product displays.
Education
High School Diploma -
Edison High
Stockton, CA05-2022
Skills
- Compliance oversight
- Process implementation
- Attention to detail
- Customer support
- Team leadership
- Conflict resolution
- Effective communication
- Integrity and trustworthiness
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Asset Protection Leader
Walmart
10.2025 - Current
Asset Protection Associate
Walmart
07.2022 - 10.2025
Team Associate
Walmart
04.2022 - 07.2022
High School Diploma -
Edison High