Stephanie SOUSA
Kingston,ON
Summary
Experienced Human Resources Professional with over 15 years of experience. Committed to fostering a positive organizational climate that enhances employee morale and satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
CaraCo Group of Companies
Kingston, Canada
08.2018 - Current
- Execution of entire recruitment process including managing job posts, screening candidates, interview setup, conducting background verification, preparation and execution of employment contracts
- Facilitating of new employee onboarding
- Assist in managing employee relations matters, including conflict resolution, performance management, investigations and disciplinary actions
- Payroll Administration
- Training and Development
- WSIB reporting and annual reconciliation
- EHT reconciliation
Human Resources Coordinator
Sodexo
Kingston, Canada
07.2017 - 05.2018
- Provided HR support to Operations
- Assisted Operations with labour relations related worksite investigations
- Provided guidance on Employee/Labour Relations matters (e.g., investigation results, issues of constructive counseling, discipline)
- Liaised with HR Manager in response to allegations of unfair treatment (Legal, Human Rights, and ESA complaints) and grievance resolution
- Recruitment and selection of frontline employees
- Training and onboarding of frontline employees
Human Resources Coordinator & National Training Coordinator
Ambassador Hotel & Conference Centre
Kingston, Canada
02.2006 - 05.2017
- Provided HR administration support and education to senior management, including (health & safety, policy Interpretation, job postings, descriptions, employment offer letters)
- Administered WSIB claims
- Conducted and provided a return-to-work plan to employees
- Conducted disciplinary meetings and exercised disciplinary avenues including dismissal
- Conducted benefits administration
- Addressed inquiries from employees and management regarding new - hire activity and ongoing employee relation issues
- Advised senior management on corrective actions
- Created and modified job descriptions with all departments
- Created and managed more than 100 confidential personnel records
- Provided documentation to payroll on salary changes stemming from merit increases, promotions, bonuses and payroll adjustments
- Conducted monthly new hire orientation
- Conducted monthly health and safety meeting
- Created and implemented a quarterly associate opinion survey
Education
Diploma - Human Resources
St. Lawrence College
Kingston04-2006
Skills
- Employee Relations
- Benefits administration
- Internal investigations
- Employment law knowledge
- Occupational safety
- Diversity and inclusion
- Workers compensation
- Performance appraisals
- Employee recruitment
- Benefits administrator
- Payroll processing
- Strong Teamwork Skills
- Results-Driven
- Effective communication
- Focused Listener
- Effective Problem Solving
Certification
Certified Payroll Practitioner (CPP)
Canadian Payroll Association
Timeline
Human Resources Generalist
CaraCo Group of Companies
08.2018 - Current
Human Resources Coordinator
Sodexo
07.2017 - 05.2018
Human Resources Coordinator & National Training Coordinator
Ambassador Hotel & Conference Centre
02.2006 - 05.2017
Diploma - Human Resources
St. Lawrence College
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