STEPHANIE YAN
Calgary,AB
Summary
Secure a responsible career opportunity to fully utilize my training and skills, making a significant contribution to the success of the company. Offering excellence in customer service with the public and professionalism with coworkers.
Overview
11
11
years of professional experience
Work History
Driver, Warehouse Orders
Vallen Safety Supply
Calgary, AB
08.2023 - Current
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Shipping & Helping pick and pack orders
SPIN INSTRUCTOR
Hot Shop Spin/Yoga Studios
Calgary, AB
01.2013 - Current
- Leading choreography classes of 25-30 clients - Motivator/Connector - Inspirational speaker - Handling client sign in and check ins
- I currently teach Wednesday evenings and Sunday Mornings
Sales Associate
Home Evolution
Calgary, AB
07.2022 - 02.2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
EDUCATOR/SALES
LULULEMON
10.2018 - 07.2022
- Educator/sales associate with over 8 years of experience in retail environments
- Recognized for ability to communicate with customers and provide exceptional service - Organizing team events - Stock, replenish and organize inventory with accuracy and efficiency - Provide outstanding customer service - Reliable, professional, team player and proactive
SUPER SELLER
ARITZIA
11.2016 - 09.2019
- Provided excellent customer service to clients - High sales, fast paced, organized - Worked well under pressure and maintained a professional attitude under stressful situations - Personalized guest shopping experience to maximize sales
ROAD CONSTRUCTION
AECON LTD
04.2014 - 09.2016
- Measuring asphalt - Flagging, controlling unmarked intersections - Able to work long hours (12-14 hrs.) - Driving company vehicle to install road signs
Education
ENERGY ASSET MANAGEMENT -
SAIT
GROUP FITNESS CERTIFICATION -
ALBERTA FITNESS LEADERSHIP CERTIFICATION ASSOCIATION
HIGH SCHOOL DIPLOMA -
LORD BEAVERBROOK HIGHSCHOOL
ALBERTA BASIC SECURITY GUARD COURSE -
04.2024
Skills
- Consistently meets and exceed performance and behavior expectations
- Strive for both personal and team success
- Active listener and high engagement
- Proactive, helping to identify gaps and opportunities
- Honest, reliable and trustworthy in my actions
- Takes pride in positive teamwork environment
- Enthusiastic and a healthy Mindset
- Warehouse Safety
Timeline
Driver, Warehouse Orders
Vallen Safety Supply
08.2023 - Current
Sales Associate
Home Evolution
07.2022 - 02.2024
EDUCATOR/SALES
LULULEMON
10.2018 - 07.2022
SUPER SELLER
ARITZIA
11.2016 - 09.2019
ROAD CONSTRUCTION
AECON LTD
04.2014 - 09.2016
SPIN INSTRUCTOR
Hot Shop Spin/Yoga Studios
01.2013 - Current
ENERGY ASSET MANAGEMENT -
SAIT
GROUP FITNESS CERTIFICATION -
ALBERTA FITNESS LEADERSHIP CERTIFICATION ASSOCIATION
HIGH SCHOOL DIPLOMA -
LORD BEAVERBROOK HIGHSCHOOL