Stephanie Vongsy
Richmond
Summary
Adaptable professional with over 12 years of experience in administration, customer service, and data entry. Demonstrates a strong ability to quickly learn and apply new knowledge in diverse environments. Committed to continuous learning and effectively managing change to drive organizational success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Production Manager
Voyage Foods Inc.
Oakland
07.2023 - 03.2025
- Supports the Production Manager in overseeing and coordinating manufacturing operations.
- Ensures that production processes are efficient, safe, and meet quality standards while assisting with the management of daily operations, staff, resources, and timelines.
- Make all executive decision when the Production Manager is not available, on vacation, or out sick.
- Production Planning and Scheduling: Develop and manage production schedules to meet production and customer demand, and ensure the efficient use of resources (manpower, materials, and equipment).
- Team Leadership and Management: Supervise, train, and motivate production staff, ensuring a high level of performance, and adherence to company policies and safety standards.
- Quality Control and Assurance: Oversee the implementation of quality control processes to ensure that all products meet the required quality standards. Address any quality issues immediately, and implement corrective actions.
- Process Optimization: Continuously evaluate production processes to identify opportunities for improvement in efficiency, cost savings, and quality.
- Resource Management: Ensure that production lines are adequately staffed, and all necessary equipment and materials are available to meet production targets. Oversee inventory management to minimize downtime due to shortages, or excess materials.
- Safety Compliance: Ensure that production areas adhere to all GMPs, health and safety regulations, and company safety standards. Promote a culture of safety, and train staff on safe work practices.
- Troubleshooting and Problem Solving: Address any operational issues that arise during production, including equipment breakdowns, staffing shortages, or quality concerns, and find effective solutions in a timely manner.
- Reporting and Documentation: Track production data and key performance indicators (KPIs), such as productivity, efficiency, and downtime. Prepare daily reports for senior management on production performance.
- Continuous Improvement: Drive initiatives aimed at improving the overall production process, including implementing new technologies, equipment, and methodologies.
- In charge of training to new and existing employees, interviews, hiring, and firing
Production Support & Operator
WEST VALLEY ENGINEERING, INC.
Sunnyvale
01.2022 - 06.2023
- Operate and monitor automated production equipment
- Adhere to strict production deadlines
- Process manual data recording and data entry
- Complete diligent equipment inspection and align parts as required by the systematic drawing
- Perform daily product assembly within compliance
- Ensure product measurements accuracy upon completion
- Weeding & Blue lining high-conductance flexible circuit panels
- Performed accurate Electronic test to assess compliance with quality standards
- Proficient in determining final visual inspection on fails or re-test panels
- Performed SPIS (Single Part Inspect & Sort) to inspect and identify defects
- Responsible for maintaining clean room environment
- Performed all tasks safely and according to company processes and procedures
- Adhere to all operational equipment safety and operational protocol
Cash Logistics Processor
BRINKS
Oakland
12.2020 - 12.2021
- Maintain daily workflow prioritization, processed, verified, and reconciled inbound and outbound currency transactions
- Complete daily data entry for all currency transactions
- Prepared high volume of currency orders, customers change of orders, and ATMs replenishments orders
- Daily processing of deposit and balancing customers bank deposits
- Cash management and counting, strapped currency together by denominations
- Daily counting, verifying accuracy, and reporting of currencies inventory
Administration Assistant & Order Desk
GLASS ONION CATERING
Richmond
12.2006 - 03.2020
- Administrative support to President & CEO of company, HR, Production Manager, Accounts Payable, Accounts Receivable, Receiving, and Receptionist
- Perform a wide variety of accounting activities, expense reports, purchase order and invoicing
- Daily data entries
- Generate and record production planning and reports daily
- Managed all customers and vendor orders via phone, fax, or email
- Processed and input customer orders into EDI (NAV) system and portal timely and met deadlines
- Assisted Administration with various office duties upon request
- Assisted payroll with processing of Hourly and Salary employees
- Assisted Human Resource with trainings, new hires processing, payrolls, paperwork, various jobs
- Assisted Account Payable and Receivable with invoices processing, checks processing, payments posting, and various jobs as requested in Quick Books
- Maintained and order office and maintenance supplies
- Maintained and updated customers and vendors files
- Answering multi phone lines and direct phone calls to appropriate department or staff
- Assisted Production Manager with production reports, record keeping, packing, supervising, weighing, and assembling products on production line
- Print labels and paperwork for production staff when needed
- Assisted Purchasing department with receiving/ deliveries, verifying each item on purchase order or packing list being received or delivered, and notify warehouse clerk to put items away in designated area
Education
Diploma -
Richmond High School
RichmondSkills
- Integrity
- Strong work ethics
- Multi-tasking
- Organizational skills
- Quick learner
- Adaptability
- Reliable
- Financial and procurement assistance
- Team development
- Filing and record-keeping (digital and physical)
- Production planning
- Staff scheduling
- Deadline-oriented
- Employee engagement
- Self-motivated
- Customer service excellence
- Collaborative
- Initiative taking
- Independence
- Ambitious
- Hardworking
- Communicative
- Training skills
- Office and management support
- Materials management
- Strong leadership
- Production oversight
- Staff management
- Assembly and production
- Cross-functional teamwork
- Data entries
- Production and office equipment operational
- Team leadership
- Time management
- Employee training
Affiliations
PC Computer with Windows Platform |Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) | Quick Books | 10 Keys | ERP System (NAV)| Google Workspace (Docs, Sheets, Calendar, Drive)
Certification
Forklift
References
References available upon request.
Timeline
Assistant Production Manager
Voyage Foods Inc.
07.2023 - 03.2025
Production Support & Operator
WEST VALLEY ENGINEERING, INC.
01.2022 - 06.2023
Cash Logistics Processor
BRINKS
12.2020 - 12.2021
Administration Assistant & Order Desk
GLASS ONION CATERING
12.2006 - 03.2020
Diploma -
Richmond High School