Summary
Overview
Work History
Education
Skills
Awards
References
Timeline
Generic

Stephanie Townsend

Fresno

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Billing and Coding position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

General Manager

Namaste Pizza
01.2018 - 02.2019
  • Managed employee reviews, training, and schedules.
  • Developed and executed strategic plans for business growth and expansion.
  • Handled problematic customers and clients to assist employees and maintain excellent customer service.

Assistant Manager

Tomatina's
08.2017 - 10.2017
  • Performed opening and closing duties, ensuring the dining area was prepared for upcoming shift.
  • Managed inventory to minimize stock discrepancies, adjusting discrepancies if needed.
  • Supervised team of servers, cooks, and table bussers to efficiently complete tasks.

Shift Supervisor

Yalla Mediterranean
08.2016 - 08.2017
  • Managed cash handling procedures, maintaining accurate transactions and minimizing discrepancies in daily Profit and Loss statement.
  • Responded to and resolved customer questions and concerns.
  • Collaborated with management to develop strategies for boosting overall store performance.

Customer Service Cashier

AMC Theatres
04.2016 - 08.2016
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area as well as theatres.

Education

Certification - Medical Billing And Coding

San Joaquin Valley College
Visalia, CA
06.2024

High School Diploma -

Austin Catholic High School
Ray Twp, MI
06.2015

Skills

  • Reliable team worker
  • Engaging personality
  • Comfortable standing/sitting for long periods of time
  • Excellent multi-tasker
  • Delivers exceptional customer service
  • Restaurant management
  • Proven leader
  • Quick learner

Awards

Marrit Academic Achievement Award

References

References available upon request

Timeline

General Manager

Namaste Pizza
01.2018 - 02.2019

Assistant Manager

Tomatina's
08.2017 - 10.2017

Shift Supervisor

Yalla Mediterranean
08.2016 - 08.2017

Customer Service Cashier

AMC Theatres
04.2016 - 08.2016

Certification - Medical Billing And Coding

San Joaquin Valley College

High School Diploma -

Austin Catholic High School

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