Overview
Work History
Education
Skills
Leadership Experience
Awards
Timeline
Generic

Stephanie Totsis

Richmond Hill,Canada

Overview

2
2
years of professional experience

Work History

Hostess

Moxies Beaver Creek Restaurant
Richmond, Ontario
09.2024 - Current
  • Demonstrated ability to warmly greet guests, create a welcoming atmosphere, and ensure a positive dining experience from the moment they enter the restaurant.
  • Efficient in managing high volumes of guests, optimizing table turnover, and ensuring minimal wait times during busy periods.
  • Effectively managed booking reservations for guests, including private events, and answering restaurant inquiries over the phone.

Student - Office Assistant

Landlord and Tenant Board
Toronto, Ontario
05.2024 - 08.2024
  • Company Overview: Government of the Attorney General.
  • Administratively processed payment for urgent matter requests from landlords and tenants regarding upcoming hearing dates and final orders.
  • Uploaded and actioned client files with different urgent matter requests.
  • Responded to emails from clients inquiring about their files and requests in an efficient and helpful manner.
  • I communicated with adjudicators through email regarding client inquiries on different files.
  • I worked together with my Urgent Matter Group and Microsoft Teams to assist each other with various files while creating and maintaining positive relationships.

Front-end Supervisor & Cashier

Freshco
Richmond, Ontario
09.2022 - 05.2024
  • Answer customer questions regarding store merchandise, issue refunds or exchanges, and resolve pricing issues.
  • Responsible for proper cash handling (i.e., cash pickups and spot audits).
  • Execute bookkeeping duties.
  • Supervise and assign duties to employees.
  • Reconcile the cash safe.
  • Opening and closing procedures.
  • Balanced and operated the cash register according to company policies and procedures.

Education

BComm (Hons) - Global Management Studies

Toronto Metropolitan University
Toronto, Ontario
04-2027

Skills

  • English-speaking
  • Communication
  • POS systems
  • Customer service
  • Proficient in Microsoft Office
  • Emotional intelligence
  • Virtual collaboration
  • English

Leadership Experience

Richmond Hill Food Bank

  • Prepared non-perishable goods and maintained orderliness of the food bank area.
  • Volunteered my time on a need by need basis.

Awards

  • Honour Roll, Grade 9-12 (80%+ in all courses)
  • Ontario Scholar Award, Grade 12 (An average of 80%+ in best 6 courses)
  • First Year Entrance Scholarship, Toronto Metropolitan University, 09/22

Timeline

Hostess

Moxies Beaver Creek Restaurant
09.2024 - Current

Student - Office Assistant

Landlord and Tenant Board
05.2024 - 08.2024

Front-end Supervisor & Cashier

Freshco
09.2022 - 05.2024

BComm (Hons) - Global Management Studies

Toronto Metropolitan University

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Stephanie Totsis