Stephanie Timmons

Assistant Manager

Walmart

11.2020 - Current

Improved customer satisfaction by addressing and resolving complaints promptly.
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Generated repeat business through exceptional customer service.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Increased sales through effective merchandising strategies and targeted promotions.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.