Stephanie Thompson
San Francisco
Summary
Experienced with cash handling, customer service, and retail operations. Uses skills to enhance customer satisfaction and streamline checkout process. Track record of maintaining accuracy and efficiency in busy retail environment.
Overview
4
4
years of professional experience
Work History
Barista
Peet's
12.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Sugartainer
IT’SUGAR
04.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Sales Associate
Macys INC
09.2022 - 12.2022
Crew Member
McDonalds
09.2021 - 05.2022
- Helped customers find and select products.
- Opened and closed cash registers, balanced cash drawers, and made deposits.
- Placed special orders, submitted online orders, or contacted other stores to find desired items.
- Exchanged merchandise for customers and accepted returns.
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
- Placed orders into POS systems and handled cash and credit transactions.
- Followed health department regulations for handling food products properly.
- Maintained knowledge of store menus to advertise promotions and limited-time offers.
Education
No Degree - Motion Picture Television- Directing
Academy of Art University
San Francisco, CASkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Excellent memory
- POS systems
- Up-selling
- Team collaboration
- Workflow management
- Active listening
- Multitasking
- Flexible schedule
Timeline
Barista
Peet's
12.2024 - Current
Sugartainer
IT’SUGAR
04.2024 - Current
Sales Associate
Macys INC
09.2022 - 12.2022
Crew Member
McDonalds
09.2021 - 05.2022
No Degree - Motion Picture Television- Directing
Academy of Art University
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