Stephanie Tanner
Sault Ste. Marie,Canada
Summary
Seeking full-time to part-time employment where I can build upon my skills and assist your company to succeed.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
22
22
years of professional experience
Work History
Retail Sales Associate
Extasy shops
Sault Ste. Marie, ON
01.2025 - Current
- Assisted customers with product selection and inquiries.
- Organized merchandise displays to enhance visual appeal.
- Processed transactions efficiently at the cash register.
- Collaborated with team members to ensure store cleanliness.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
Server
Primavera Hall
Sault Ste. Marie, Canada
01.2015 - 06.2017
- Provided excellent customer service to enhance dining experiences.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food delivery.
- Set up tables and prepared dining area for service effectively.
Stocker
Mill Market
Sault Ste. Marie, Canada
06.2014 - 09.2014
- Stocked shelves accurately to ensure product availability and organization.
- Maintained cleanliness and orderliness of aisles and storage areas consistently.
- Collaborated with team members to restock high-demand items efficiently.
- Followed safety protocols to minimize hazards during stocking activities.
- Stocked shelves with newly arrived products.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Cleaner
Lake Superior Physiotherapy
Sault Ste. Marie, Canada
01.2011 - 12.2012
Store Clerk
Dollarama
Sault Ste. Marie, Canada
01.2004 - 12.2005
Skills
- Flexible schedule
- Child care
- House cleaning
- Computer skills
- Punctuality
- Dependability
- Hard work
- WHMIS
- AODA Trained
- Workers Health And Safety
- Cleaning/Custodial
- Childcare
- Customer Service
- Retail
- Organizational skills
- Active listening
- Transaction processing
References
Available upon request
Work And Volunteer Experience
- Server, Primavera Hall, Sault Ste. Marie, ON, 01/01/15
- Stocker, Mill Market, Sault Ste. Marie, ON, 06/01/14
- Cleaner, Lake Superior Physiotherapy, Sault Ste. Marie, ON, 01/01/11 - 12/31/12
- Store Clerk, Dollarama, Sault Ste. Marie, ON, 01/01/04 - 12/31/05
Relevant Skills
Swept to remove dirt and debris, mopped with appropriate cleaning solutions, and vacuumed carpets, rugs, and upholstery using attachments for thorough cleaning, Changed bed and bathroom linens, washed, and dried items according to fabric type, folding and storing clean linens neatly., Cleaned and disinfected bathroom fixtures and surfaces, sanitized kitchen countertops, sinks, and appliances to maintain hygiene., Followed manufacturer instructions, used personal protective equipment, and stored and disposed of cleaning products safely, Supervised and engaged with children, ensuring their safety and well-being through age-appropriate activities and routines., Planned and prepared nutritious meals and snacks tailored to the dietary needs and preferences of the children., Administered basic first aid for minor injuries, ensuring proper care and comfort for the child, Helped customers find products quickly and efficiently, providing knowledgeable guidance and recommendations, Organized and replenished merchandise on shelves, ensuring products are neatly displayed and easy to find, Maintained a positive and approachable demeanor, creating a welcoming environment for customers., Actively listened to customer needs and concerns to provide effective and personalized service, Processed transactions accurately and efficiently, handling cash, debit, and credit payments
Timeline
Retail Sales Associate
Extasy shops
01.2025 - Current
Server
Primavera Hall
01.2015 - 06.2017
Stocker
Mill Market
06.2014 - 09.2014
Cleaner
Lake Superior Physiotherapy
01.2011 - 12.2012
Store Clerk
Dollarama
01.2004 - 12.2005