Stephanie Talbott
Hamilton,ON
Summary
Responsible and hard worker proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. I look forward to being positive attribute to your team.
Overview
6
6
years of professional experience
Work History
Ice Cream Scooper,Cashier, Caterer
The Merry Dairy
04.2024 - 08.2024
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
- Provided exceptional customer care through active listening skills and addressing concerns promptly.
Server
Mansfield Place
05.2023 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Tour Guide
Vermont Teddy Bear Company
12.2021 - 08.2022
- Built personal relationships with guests to promote positive experiences.
- Led groups of 30 people through guided tours with commanding and compelling public speaking to engage my audience.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Guided children through the process of stuffing their own teddy bears.
- Worked the registers, ensuring all of my customers were satisfied in the gift shop.
Cashier
Lantman's Market
10.2019 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Camp Counselor
New Village Farm
06.2018 - 08.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
Education
Bachelor of Science - Health Science, Integrated Rehabilitation
McMaster University
Hamilton, ON06.2027
Bachelor of Arts - Psychology
University of Ottawa
Ottawa, ONHigh School Diploma -
Champlain Valley Union High School
Hinesburg, VT06.2021
Skills
- Quick Learner
- Reliability and punctuality
- Guest service
- Creativity and Innovation
- Patience and Empathy
- Cleanliness Maintenance
- Product presentation
- Greeting customers
- Excellent Communication
- Teamwork
- Written and oral communication
- Basic computer skills
Accomplishments
Education Intern, Center for Positive Sexuality
- I accumulated 120 hours participating in research projects about various topics in sex and sexuality, learned about the importance of sexual education, refined my teaching and presenting skills on many panels, and had the privilege of learning from incredible researchers, teachers and storytellers.
Volunteer Experience
Romania
October 2021 - November 2021, Transylvania, Romania
I volunteered for six weeks in Romania in a Hungarian village, supporting underprivileged youth and teaching English.
Zanzibar
February 2022- April 2022, Zanzibar, Tanzania
I volunteered in Africa for two months doing turtle rescue and rainforest conservation work. I also taught in the local schools about ocean pollution and climate change.
Residence move-in
August 2023-2024
I volunteered at the university of ottawa as a residence move guide for first year and exchange students.
The Ottawa Hospital
May 2024-present
I volunteer at the ottawa hospital in the surgical daycare unit prepping patients for surgery and insuring they feel comfortable and cared for.
Timeline
Ice Cream Scooper,Cashier, Caterer
The Merry Dairy
04.2024 - 08.2024
Server
Mansfield Place
05.2023 - 09.2023
Tour Guide
Vermont Teddy Bear Company
12.2021 - 08.2022
Cashier
Lantman's Market
10.2019 - 09.2021
Camp Counselor
New Village Farm
06.2018 - 08.2021
Bachelor of Science - Health Science, Integrated Rehabilitation
McMaster University
Bachelor of Arts - Psychology
University of Ottawa
High School Diploma -
Champlain Valley Union High School
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