Stephanie Swift
Fergus,Ontario
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Addictions Counsellor
Stonehenge Therapeutic Community Services
07.2022 - Current
- Support clients with substance use issues/concurrent disorders through the acute phase of withdrawal from substances in community settings
- Support the family and friends of those withdrawing from substances, work with community agencies and primary care providers to build their capacity to support their clients who are withdrawing, and assist clients in accessing additional supports needed to maintain their wellness
- Offered guidance and advice to help cultivate self-esteem and community involvement
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits
- Kept abreast of new and developing information in mental health field by attending professional conferences and workshops
- Worked with prescribing professionals to get patients necessary medications
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns
- Evaluated risk to client or others by gathering information and conducting assessments
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
Direct Support Professional
Community Living
11.2017 - 07.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Administrative Assistant & Claims Specialist
Path Employer Services
01.2018 - 01.2019
- Claims Management
- Communicate with Workplace Insurance Boards
- Management of claims
- Business Correspondence
- Calling Clients - Attending Client Meetings
- Writing of Objection Letters and Appeals.
Customer Service Manager
Walmart
01.2016 - 01.2017
- Communicate and exercise sound judgment and organizational practices
- Supervising employees
- Enforcing company regulations
- Taking care of various administrative tasks.
Education
Yorkville University
09.2026
Post Graduate - Human Resources Management
Conestoga College
05.2019
Bachelor of Arts - Psychology
Carleton University
05.2017
Skills
- Addictions and Substance Abuse
- Dependable and Responsible
- Flexible and Adaptable
- Planning and Coordination
- Attention to Detail
- Reflective Listening
- Clinical Interventions
- Critical Thinking
- Suicide Risk Assessments
- Risk Evaluation
- Crisis Counseling
- Service Screening
Languages
English
Native or Bilingual
French
Elementary
Timeline
Addictions Counsellor
Stonehenge Therapeutic Community Services
07.2022 - Current
Administrative Assistant & Claims Specialist
Path Employer Services
01.2018 - 01.2019
Direct Support Professional
Community Living
11.2017 - 07.2022
Customer Service Manager
Walmart
01.2016 - 01.2017
Yorkville University
Post Graduate - Human Resources Management
Conestoga College
Bachelor of Arts - Psychology
Carleton University
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