Stephanie Sturgess
Squamish,British Columbia
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses knowledge of operations and team leading to foster engaging and positive work environments. Bringing experience from years of occupational health & safety, operational, emergency management, facilities management and experience in academic institutions to implement informed policies and procedures.
Overview
7
7
years of professional experience
Work History
C.E.O.
Blue Empire Security Inc.
01.2017 - Current
- Managed security operations and teams of 20+ officers.
- Established and maintained strong relationships with customers, contractors and members of the campus and Squamish community.
- Devised and presented business plans and forecasts to board of directors.
- Managed financial, operational and human resources to optimize business performance.
- Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Was part of the JOHSC for Quest University, Canada.
C.E.O.
Blue Empire Services Inc.
05.2023 - Current
- Managed custodial and groundskeeping operations at 3200 University Blvd. in Squamish, B.C. (now Capilano University) during the transition from Quest University to Primacorp Ventures and now currently are providing these servies on site for Capilano University.
- Created and implemented custodial and groundskeeping plans and procedures on site.
- Communicated and worked in accordance with the Director, Facilities Operations from Capilano University main campus.
- Work with tenants on site to ensure efficient services are being provided.
- Provided event set up and take down for Capilano University events on site.
Facilities Manager
Blue Empire Services Inc.
05.2023 - 09.2023
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
- Analyzed building control and HVAC system performance and recommended improvements.
- Implemented waste reduction initiatives by introducing recycling programs and partnering with environmentally responsible vendors.
- Established emergency response procedures, effectively managing crisis situations with minimal disruption to operations.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
- Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
- Maintained facility grounds, equipment, and safety compliance.
- Ordered, maintained and distributed supplies and inventory.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Controlled expenses to meet budget requirements.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Investigated problems and determined appropriate remedies.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Supervised staff of 20+ in day-to-day activities.
- Responded to building emergencies and managed repairs.
- Held classes to teach staff facility procedures.
- Developed and implemented safety protocols, resulting in reduced workplace accidents and increased employee satisfaction.
- Drove continuous improvement of processes and systems operation.
- Accounted for building usage and organizational needs when planning maintenance activities.
- Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
Education
Operations Management (Facilities Management Option)
BCIT
Vancouver, BC2024
AST - Police Academy And Security Training Program
JIBC
New Westminster, BC06.2019
BST - Police Academy And Security Training Program
JIBC
New Westminster, BC01.2014
High School Diploma -
CrossRoads
Lumby, BC2012
Skills
- Budget Management
- Staff Management
- Building and Facility Management
- Employee and Contractor Scheduling
- Performance Evaluation and Monitoring
- Teamwork and Collaboration
Languages
English
Native or Bilingual
Timeline
C.E.O.
Blue Empire Services Inc.
05.2023 - Current
Facilities Manager
Blue Empire Services Inc.
05.2023 - 09.2023
C.E.O.
Blue Empire Security Inc.
01.2017 - Current
Operations Management (Facilities Management Option)
BCIT
AST - Police Academy And Security Training Program
JIBC
BST - Police Academy And Security Training Program
JIBC
High School Diploma -
CrossRoads
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