Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie South

Milton,ON

Summary

Goal-oriented individual versed in greeting and accommodating high-volume of customers and recommending merchandise based on individual requirements. Known for building strong client relationships and leveraging product knowledge. Solid track record in driving revenue growth and enhancing customer satisfaction. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

8
8
years of professional experience

Work History

Administrative Clerk

Legacy Signs Inc.
01.2024 - 04.2025
  • Improved customer service with prompt and accurate handling of inquiries and concerns, contributing to positive office environment.
  • Managed high numbers of calls, emails and faxes per day from customers.
  • Assisted with onboarding of new employees.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Managed incoming correspondence, ensuring timely distribution to relevant team members.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
  • Strengthened vendor relations by negotiating contracts that resulted in cost savings for office supplies.

Stylist Assistant

Studio Mova
09.2019 - 10.2023
  • Inventoried products and supplies and kept products within optimal levels to meet shampooing, retail corner and hairdresser needs.
  • Enhanced client satisfaction by providing personalized styling suggestions based on individual preferences and needs.
  • Processed payments, entered sales in register for prompt customer service, counted and documented opening and closing cash amounts daily.
  • Resolved guest complaints about service or style.
  • Collaborated with team members to manage inventory and restock supplies as needed, ensuring seamless operations.
  • Supported client consultations by documenting preferences and feedback, contributing to personalized service delivery.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Contributed to a positive salon atmosphere by maintaining a professional demeanor and engaging with clients in friendly conversation.

Dessert Decorator

KaleidoScoops
05.2017 - 08.2017
  • Delivered exceptional customer service through engaging interactions and prompt order fulfillment.
  • Established a strong rapport with regular customers by remembering personal preferences in design requests.
  • Improved efficiency in the dessert decoration process by implementing time-saving methods and tools.
  • Maintained cleanliness and organization of serving area, ensuring compliance with health and safety standards.
  • Consistently met tight deadlines while maintaining high-quality workmanship on all dessert orders.
  • Assisted customers with allergy concerns by suggesting alternative ingredients or decorations when necessary.'
  • Packaged finished products for sale.

Education

High School Diploma -

Virginia Virtual Academy
Staunton, VA
06-2024

Skills

  • Honest and trustworthy
  • Punctuality and reliability
  • Adaptability and dependability
  • Enthusiastic customer service
  • Schedule management and adherence
  • Clean background check
  • Friendly and outgoing
  • Cash handling and register operation
  • Fluent in Farsi
  • Problem-solving
  • Opening and closing duties
  • Teamwork and collaboration

Languages

Persian
Native or Bilingual

Timeline

Administrative Clerk

Legacy Signs Inc.
01.2024 - 04.2025

Stylist Assistant

Studio Mova
09.2019 - 10.2023

Dessert Decorator

KaleidoScoops
05.2017 - 08.2017

High School Diploma -

Virginia Virtual Academy

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Stephanie South