Stephanie Solis
Riverside
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
2015
2015
years of post-secondary education
Work History
Colton Orozco auto repair
Car Shop Administrative Assistant / Office Clerk
Colton
04.2018 - Current
- Managed repair orders, invoices, and customer records with accuracy and attention to detail.
- Scheduled appointments and coordinated with mechanics to ensure efficient workflow.
- Assisted customers by answering questions, explaining services, and processing payments.
- Organized filing systems (digital and physical) to keep records up to date and accessible.
- Prepared service estimates and finalized documentation for completed repairs.
Cashier Team Lead
Forever 21
Riverside
02.2015 - 09.2019
- Supervised cashier team to ensure efficient customer service during peak hours.
- Trained new cashiers on register operations and company policies.
- Managed cash handling procedures to maintain accuracy and security.
- Supervised and trained cashiers on register operations, customer service, and store policies.
- Oversaw daily cash handling, balanced registers, and prepared deposits.
- Delivered excellent customer service by assisting shoppers with purchases, returns, and questions.
- Monitored checkout lines to maintain efficiency and reduce wait times during peak hours.
- Supported store management by ensuring compliance with company procedures and sales goals.
Cashier
McDonald's Restaurant
Riverside
10.2013 - 09.2015
- Processed customer transactions efficiently at high-traffic retail environment.
- Managed cash register and balanced cash drawer at end of shift.
- Assisted customers with product inquiries and provided excellent service.
- Delivered friendly, efficient customer service while taking orders and handling payments.
- Prepared and assembled food orders accurately and in a timely manner in a high-volume environment.
- Maintained cleanliness and safety standards in food preparation and dining areas.
- Assisted team members to meet shift goals and ensure smooth restaurant operations.
- Trained new employees on company procedures, customer service, and safety protocols.
Education
La Sierra High School
Riverside, CASkills
- Bilingual: [Spanish & English]
- Customer Service & Communication
- Cash Handling & POS Systems
- Team Leadership & Training
- Scheduling & Time Management
- Recordkeeping & Filing (digital & paper)
- Conflict Resolution & Problem-Solving
- Fast-Paced & High-Volume Environments
- Organization & Attention to Detail
Timeline
Colton Orozco auto repair
Car Shop Administrative Assistant / Office Clerk
04.2018 - Current
Cashier Team Lead
Forever 21
02.2015 - 09.2019
Cashier
McDonald's Restaurant
10.2013 - 09.2015
La Sierra High School