Stephanie Shipe
Chief Operating Officer Candidate
Oakland
Summary
Strategic executive leader with over 15 years of expertise in affordable housing management, driving operational excellence, regulatory compliance, and resident satisfaction. Proven success in scaling operations, managing P&L responsibilities, and mentoring diverse teams to achieve organizational goals. Recognized for driving institutional growth while maintaining core values of collaboration, innovation, and impact. Passionate about advancing innovation and equity in housing, with a deep commitment to providing safe, affordable homes where individuals and families can thrive.
Overview
26
26
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
Vice President of Property Management
Alta Housing
05.2023 - Current
- Provide operational leadership across a portfolio of 690 units, enhancing service delivery through KPI implementation and strategic planning
- Collaborated with executives on a multi-year strategic plan focused on organizational resilience and growth
- Negotiated and managed multi-million-dollar contracts, driving financial stability and operational efficiency
- Spearheaded regulatory compliance audits, maintaining 100% adherence to housing regulations, including LIHTC and HUD standards
- Established a leadership training program, mentoring regional managers and cultivating a collaborative culture
- Improved tenant retention by 15% through enhanced engagement strategies and community-building initiatives
Director of Portfolio Management
Housing Authority of the City of Alameda
10.2020 - 05.2023
- Directed COVID-19 vaccination initiatives, serving over 300 residents and demonstrating crisis management and community advocacy
- Increased financial performance by implementing budget strategies aligned with organizational goals
- Secured funding for resident initiatives, including programs targeting underserved demographics
- Developed partnerships with stakeholders, expanding service offerings by 25%
- Implemented cost-saving measures, reducing annual expenses by 10%
Director of Property Operations
MidPen Housing
05.2016 - 10.2020
- Led a regional restructure optimizing operational efficiency for 50+ properties, achieving a 20% improvement in team performance
- Supervised 78 staff across 52 properties, ensuring 100% compliance with government inspections
- Increased net operating income by 10% through innovative management practices
- Championed DEI initiatives, fostering an inclusive workplace culture
- Oversaw capital improvement projects, ensuring timely and cost-effective completion
Executive Portfolio Manager
FPI Management
05.2007 - 05.2016
- Reduced operating costs by 32% through strategic partnerships and vendor negotiations
- Initiated employee engagement programs that decreased staff turnover by 20%
- Directed the transition to new property management software, enhancing operational efficiency
- Enhanced compliance processes, achieving superior ratings in external audits
Senior Intelligence Analyst (E-5)
United States Army
08.1998 - 12.2004
- Managed a team of 14 personnel, delivering critical intelligence assessments to senior leadership
- Served as an Equal Opportunity Advisor, promoting equity and resolving workplace challenges
Education
Bachelor of Business Management -
University of San Francisco
01.2019 - 01.2022
Skills
- Operational Leadership & Strategy
- P&L and Financial Oversight
- Regulatory Compliance (LIHTC, HUD, USDA)
- Risk Management and Mitigation
- Tenant Retention Strategies
- Strategic Growth and Change Management
- Stakeholder Engagement and Partnership Development
- Team Development and Mentorship
- Data-Driven Decision-Making
- DEI Initiatives and Community Advocacy
Websites
Certification
Certified Asset Manager (Consortium for Housing & Asset Management)
Accomplishments
- Operational Excellence: Enhanced resident satisfaction by 30% through innovative service programs.
- Strategic Growth: Increased operational efficiency by 20% via system optimizations and process improvements.
- Community Impact: Built partnerships resulting in a 25% expansion of community service offerings.
- Financial Leadership: Streamlined budget processes, reducing operational costs by 10% while enhancing service delivery.
Professionalpresentations
Affordable Housing Month Presentation: Delivered insights on collaborative policies between property management and resident services, showcasing thought leadership in the industry.
Timeline
Vice President of Property Management
Alta Housing
05.2023 - Current
Director of Portfolio Management
Housing Authority of the City of Alameda
10.2020 - 05.2023
Bachelor of Business Management -
University of San Francisco
01.2019 - 01.2022
Director of Property Operations
MidPen Housing
05.2016 - 10.2020
Executive Portfolio Manager
FPI Management
05.2007 - 05.2016
Senior Intelligence Analyst (E-5)
United States Army
08.1998 - 12.2004
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