Stephanie Setzler
Inglewood
Summary
Dedicated customer service professional excelling in high-pressure environments. Demonstrates calm efficiency in emergency dispatch and hospitality settings while ensuring customer satisfaction through strong communication and conflict resolution skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Jack in the Box
Pacoima
06.2025 - Current
- Handled cash transactions and processed customer payments accurately.
- Guided customers in menu selections to accommodate dietary restrictions.
- Prepared and served food according to safety and quality standards.
- Operated kitchen equipment while adhering to safety protocols for operational efficiency.
- Ensured cleanliness of workstations and dining areas to enhance customer experience.
Waitress
Tom's Family Restaurant
Lancaster
03.2024 - 03.2025
- Delivered exceptional service to 50+ customers per shift in a fast-paced family dining environment.
- Ensured order accuracy and coordinated with kitchen staff to deliver timely service.
- Maintained clean, welcoming environment to enhance customer experience.
Emergency Dispatcher
Life Alert Emergency Response
Encino
02.2024 - 10.2024
- Coordinated police, fire, and EMS response to emergencies, ensuring timely assistance.
- Answered 50+ emergency calls daily, providing calm, clear instructions to individuals in crisis.
- Logged and tracked all emergency dispatches using CAD systems, maintaining 100% accuracy.
Order Fulfillment Associate
Target
Santa Clarita
11.2023 - 02.2024
- Prepared and fulfilled customer orders, ensuring timely delivery.
- Assisted with returns and efficiently resolved customer issues to improve satisfaction.
- Supported inventory management by organizing stock areas to enhance accessibility.
Teacher Assistant
Gatlin Family Daycare
Palmdale
01.2023 - 01.2024
- Supported development and implementation of lesson plans and creative activities to enhance student engagement.
- Supervised and cared for children, promoting a safe and nurturing environment.
- Coordinated daily routines, optimizing meals, transportation, and classroom organization for smoother operations.
Education
GED -
Palmdale High School
Palmdale, CA01-2020
Some College Coursework Completed -
Skills
- Point of Sale Systems
- Cash handling
- Work ethic
- Retail Customer Engagement
- Customer service
- Conflict resolution
- Effective communication
- Microsoft Office
- Google Suite
- Team leadership
- Work ethic
- Effective communication
Certification
- CPR & AED Certification
- California Food Handler & ServSafe
- Guard Card
- Driver's License (Non-CDL Class C)
Timeline
Cashier
Jack in the Box
06.2025 - Current
Waitress
Tom's Family Restaurant
03.2024 - 03.2025
Emergency Dispatcher
Life Alert Emergency Response
02.2024 - 10.2024
Order Fulfillment Associate
Target
11.2023 - 02.2024
Teacher Assistant
Gatlin Family Daycare
01.2023 - 01.2024
GED -
Palmdale High School