Stephanie Schafer

• Crafted and initiated extensive strategies to streamline operational processes and drive organizational efficiency.
• Led cross-functional teams in the development of innovative solutions to complex problems.

• Ranked in top 7% for employee effectiveness in job performance during 2017.
• Implemented ADKAR model to cultivate a proactive change culture.
• Developed strategies to address employee resistance during change initiatives.
• Assessed impact of changes on employees, customers, and suppliers.
• Collaborated with senior leadership to devise organizational transformation strategies.
• Created communication plans to ensure stakeholder awareness throughout change processes.
• Guided executives in defining timelines and budgets for change initiatives.
• Designed performance metrics to evaluate success of change efforts.

• Identified process improvement opportunities to enhance efficiency through ERP technology.
• Facilitated workshops with stakeholders to define requirements for ERP implementations.
• Conducted gap analysis between customer needs and vendors' out-of-the-box functionality.
• Developed process flows, data mappings, and user manuals for end-users during implementation phase.

Executed strategies that enhanced organizational efficiency and effectiveness.

• Implemented tracking mechanisms to monitor performance metrics for transformation efforts.
• Managed project deliverables, ensuring adherence to established timelines and budgets.
• Led change management initiatives by training team members on new processes and technologies.

• Executed marketing strategies to effectively promote new publications.
• Contributed innovative ideas to enhance existing organizational processes.
• Created marketing collateral including media kits, websites, and magazine samples to support business growth.

• Established project plans, timelines, milestones, budgeting requirements, resources needed, for successful implementation of new processes.

• Collaborated with stakeholders across departments to develop solutions aligned with organizational objectives.
• Analyzed market trends to identify growth opportunities in existing and new markets.
• Spearheaded initiatives to enhance customer service processes while ensuring quality assurance standards.
• Advised senior executives on strategies for resolving complex operational issues.
• Organized special projects, including corporate events and marketing campaigns.
• Identified innovative solutions through cross-departmental collaboration to address business needs.
• Conducted market analysis to uncover potential avenues for expansion and improvement.
• Implemented enhancements in customer service practices to elevate overall satisfaction.