Stephanie Sarima Owiriwa
Glace Bay,NS
Summary
Dynamic and results-oriented professional with proven expertise in sales and customer service, honed at Cynnybz. Excelled in stock management and conflict resolution, consistently exceeding sales targets. Demonstrated adaptability and professionalism, fostering customer loyalty and enhancing team success. Skilled in multitasking and problem-solving, ensuring high levels of customer satisfaction and repeat business.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Cynnybz Fashion Company
Rivers State Nigeria
01.2024 - 08.2024
- Processed transactions accurately while maintaining a high level of customer service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
Cashier
Eatery Restaurant
Rivers State Nigeria
08.2022 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Education
Bachelor Of Science In Biology - Biology
Cape Breton University
Sydney, NSSkills
- Stock management
- Sales expertise
- Processing payments
- Point of sale operation
- Opening and closing procedures
- Product management and pricing
- Team support and assistance
- Inside and outside sales
- Hospitality and accommodation
- Organization
- Multitasking
- Conflict Resolution
- Problem-solving abilities
- Reliability
- Purchase Orders
- Professionalism
- Adaptability
- Customer Retention
- Telephone Etiquette
Languages
English
Elementary
Timeline
Sales Assistant
Cynnybz Fashion Company
01.2024 - 08.2024
Cashier
Eatery Restaurant
08.2022 - 12.2023
Bachelor Of Science In Biology - Biology
Cape Breton University