Stephanie Sandoval
San Diego
Summary
Adept at delivering exceptional customer service while effectively managing high-volume shifts. Recognized for maintaining a pristine dining environment, and exhibiting patience and empathy towards guests, ensuring a memorable dining experience. Proficient in phone etiquette and reservations management.
Overview
7
7
years of professional experience
Work History
Hostess
Lucrezia
San Diego
11.2025 - Current
- Communicated guest needs to servers for enhanced dining experience.
- Greeted guests warmly upon arrival, seating them promptly.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Hostess
Brigantine
San Diego
06.2024 - 11.2025
- Detail-oriented hostess at Miguel's Cocina Portside Pier in San Diego.
- Adept at delivering exceptional customer service while effectively managing high-volume shifts.
- Upsold by offering guests our weekly specials
- Recognized for maintaining a pristine dining environment and exhibiting patience and empathy towards guests, ensuring a memorable dining experience.
- Proficient in phone etiquette and reservations management.
- Answered phone calls to take reservations and address guest questions and concerns.
- Demonstrated flexibility by helping out in other departments as needed.
- Assisted in seating guests and managing the wait list.
- Supported servers and bussers through high-volume shifts with food running table clearing.
- Maintained clean and neat workplace and dining room area.
Customer Service Associate
Safeway
San Diego
06.2018 - 01.2020
- Provided excellent customer service, assisting customers with product inquiries and purchases.
- Collaborated with team members to ensure efficient store operations and service delivery.
- Educated customers on promotions, products, and store policies to improve satisfaction.
Education
Nursing Candidate -
San Diego City/Mesa
San Diego05.2026
High School Diploma -
Point Loma High School
San Diego06.2019
Skills
- Customer service
- Detail-oriented
- Upselling
- High volume dining
- Phone etiquette
- Greeting guests
- Time management
- Team collaboration
- Effective communication
References
References available upon request
Languages
English, Native
Timeline
Hostess
Lucrezia
11.2025 - Current
Hostess
Brigantine
06.2024 - 11.2025
Customer Service Associate
Safeway
06.2018 - 01.2020
Nursing Candidate -
San Diego City/Mesa
High School Diploma -
Point Loma High School