Stephanie Sanchez Cortez
Fontana
Summary
Proven achiever with a history at Macy's, where I enhanced customer retention through exceptional service and problem-solving. Skilled in team leadership and development, I significantly improved team efficiency by training new members. My attention to detail and effective communication have been pivotal in fostering strong client and team relationships. In addition, building relationships with customers, making them feel cared for, helped with my social skills and reading body language.
Overview
2
2
years of professional experience
Work History
Generalist
Macy's
10.2022 - Current
- Developed strong customer relationships through attentive listening and prompt resolution of concerns.
- Kept work areas clean and neat to promote efficient operations.
- Provided exceptional service to clients, resulting in increased retention rates and positive feedback.
- Trained new team members effectively, increasing overall team efficiency.
Education
High School Diploma -
Summit High School
Fontana, CA05.2023
Skills
- Problem-Solving
- Team Leadership & Development
- Goal Setting
- Attention to Detail
- Guidance to new collogues joining the team
- communicative with others
photography
I run my own photography business through social media. Communicating with others on what their ideal result with the photographs.
Languages
Spanish
Native or Bilingual
Timeline
Generalist
Macy's
10.2022 - Current
High School Diploma -
Summit High School
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