Accomplished store manager with over 22 years of retail and management experience. Trained new store managers, co-managers, key holders, and sales associates at LaSenza from 2006 to present. Led district during new POS and scheduling system implementation. Took lead in multiple store openings in Canada and the USA. Provided operational, visual, training, and motivational support for store operations in closing five stores remotely. Currently in a support role for AP for all LaSenza locations. Skilled at balancing special projects while effectively managing day-to-day operations.