Stephanie Rocha
Goleta
Summary
Organized and dependable candidate successful at managing multiple priorities with an optimistic attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Prep
Whitings Foods
05.2022 - 09.2023
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Organized and re-stocked various stations and self-service items.
- Maintained composure and work quality while under stress.
- Maintained high personal grooming standards and uniform presentation.
- Trained new staff on food preparation and safety procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
Tickets Representative
Santa Cruz Seaside Company
04.2021 - 08.2021
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Learned and utilized upselling techniques to encourage customers to make additional purchases and increase sales.
Education
High School Diploma -
Watsonville High School
Watsonville, CA06.2023
Skills
- Team Contribution
- Personal Grooming Standards
- Safe Food Handling Procedures
- Accurate Cash Handling
- Cash Register Operations
- Service Quality
- Complex Problem-Solving
- Guest Satisfaction
- Organize Supplies
Certification
- Food Handler Training - 01/07/2022-01/07/2025
Walking, listening to music, watching sports
Whenever I need to take a moment to clear my head I love to go on long walks while listening to music, all while enjoying the nature around me.
Watching sports really takes relaxes my mind. I go to the 49ers and for the Golden State Warriors. I try my best to keep up with their games.
Languages
Spanish
Native or Bilingual
Timeline
Food Prep
Whitings Foods
05.2022 - 09.2023
Tickets Representative
Santa Cruz Seaside Company
04.2021 - 08.2021
High School Diploma -
Watsonville High School
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