Stephanie Reynaga
Bloomington
Summary
- To obtain a position utilizing the academic training, skills and experience acquired through my course work and previous job experiences.
- Excellent personal motivation with a proven ability to build and work collaboratively in a strong team concept environment, and independently.
- Focused, versatile, dependable, able to adapt effectively to challenging and urgent situations.
- Well developed skills in prioritizing, organization, decision making, time management, and verbal/written communication skills. Computer skills in Microsoft Office and typing speed of 50 wpm.
Overview
6
6
years of professional experience
Work History
Housing Compliance Administrator
Lewis Group of Companies
Upland, CA
04.2025 - Current
- Support on-site management on subject matter for all housing compliance programs
- Respond to customer service phone calls and emails
- Review files for accuracy and completeness
- Investigate and resolve issues with payment discrepancies from HUD agencies as necessary
- Facilitate all housing assistance programs and HUD mandated property inspections
- Assist with ensuring compliance with HUD yearly rent updates
Floating Community Manager
Peak Living, Inc.
CA, USA
01.2025 - 04.2025
- Coordinate on-site operations including budget implementation and compliance matters.
- Quickly adapt to different property environments, effectively managing teams and overseeing daily operations.
- Monitor and drive occupancy goals, leasing activity, and revenue growth at assigned properties.
- Conduct property inspections to ensure curb appeal, maintenance, and compliance with company standards.
- Enforce policy and procedure compliance to maintain operational consistency across properties.
- Maintain strong resident relations, handling concerns promptly and professionally to enhance retention.
Resident Manager
Reliant Asset Management Solutions
Fontana, CA
08.2023 - 12.2024
- Provide office support at on-site management office by collecting rents at assigned sites.
- Process and deposit rent as assigned.
- Greet the residents and general public in a courteous and professional manner.
- Available to residents during normal office business hours.
- Create and maintain resident files in compliance with programs such as HOME and PBV to maintain the integrity of the applicant process.
- Show apartments to prospective residents; assist with move-in orientation including move-in and move-out or other inspections as needed.
- Maintain awareness of an adequate number of market ready apartments, effectively monitor delinquencies and implement marketing plans as requested.
Resident Manager
Housing Authority Of the County of San Bernardino
San Bernardino, CA
11.2021 - 07.2023
- Coordinate with Management office on a daily basis to keep the Housing Authority apprised of any concerns or problems at the complex.
- Intake and process rents.
- Develop and maintain good resident relations and encourage residents to work together with the Housing Authority to improve the quality of life in their neighborhood.
- Serve Housing Authority notices and communications to tenants when necessary.
- Monitor conduct of tenants to ensure compliance with house rules, regulations, and lease; enforcement of apartment rules, maintain written records, and report occupancy violations, disturbances and other infractions by tenants and guests.
- Work with supervisor to ensure timeline recertification requirements.
Assistant Property Manager
The LaBrada Group
Upland, CA
10.2019 - 07.2022
- Maintain highly organized filing system for leases, tenants, insurance certificates, vendors, buildings, drawings, contracts and POS.
- Process correspondence for tenants, contractors and other third parties.
- Point of contact for scheduling and property showings for prospective tenants.
- Handle miscellaneous assignments as requested by broker.
- Intake rental applications with supporting documents.
- Assist maintenance department with inputting work orders.
- Assist with move ins/move outs.
- Assist with composing lease agreements.
- Assist Senior Property Manager with notices for tenants.
Education
Associate of Science Degree - Business Administration
Everest College
Ontario, CA05.2012
Skills
- Compliance monitoring
- Documentation review
- Compliance documentation
- Process management
- Attention to detail
- Problem-solving abilities
- Reliability
- Team leadership
Qualifications Summary
- Excellent personal motivation with a proven ability to build and work collaboratively in a strong team concept environment, and independently.
- Focused, versatile, dependable, able to adapt effectively to challenging and urgent situations.
- Well developed skills in prioritizing, organization, decision making, time management, and verbal/written communication skills.
- Computer skills in Microsoft Office and typing speed of 50 wpm.
Languages
Spanish
Native or Bilingual
Licenses
Real Estate License, CA 02/25-02/29
Timeline
Housing Compliance Administrator
Lewis Group of Companies
04.2025 - Current
Floating Community Manager
Peak Living, Inc.
01.2025 - 04.2025
Resident Manager
Reliant Asset Management Solutions
08.2023 - 12.2024
Resident Manager
Housing Authority Of the County of San Bernardino
11.2021 - 07.2023
Assistant Property Manager
The LaBrada Group
10.2019 - 07.2022
Associate of Science Degree - Business Administration
Everest College