Dynamic and results-driven management professional with a proven track record in sales leadership, training, and operational excellence. Skilled at cultivating strong client relationships, developing strategic business plans, and leading high-performing teams. Renowned for innovative problem-solving, meticulous organization, and a commitment to driving exceptional customer satisfaction and revenue growth.
Overview
9
9
years of professional experience
Work History
Territory Manager and Trainer – Ontario
René Furterer, Pierre Fabre Group
11.2023 - Current
Spearhead sales growth across Ontario, building strong client partnerships and identifying new opportunities to exceed sales targets
Deliver impactful training programs for salon professionals and retail teams, elevating product knowledge and boosting sales of René Furterer’s
Execute strategic promotional initiatives, achieving record-breaking sales during seasonal campaigns such as the 2024 holiday collection
Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
Attended trade shows and industry events to promote company products and services.
Conduct comprehensive business reviews for clients, analyzing sales performance, inventory levels, and market trends to provide actionable insights and personalized growth strategies.
National Territory & Training Manager
Maverick Sales
02.2020 - 03.2023
Directed nationwide brand representation and merchandising execution for premium cosmetics brands, including Florence by Mills, Proactiv, and Dolce & Gabbana
Designed and implemented innovative sales strategies, resulting in surpassing sales goals across multiple product lines
Orchestrated third-party vendor installations for flawless in-store planogram execution
Led national sales training programs, empowering teams with the skills and knowledge to drive exceptional performance
Served as a trusted liaison between brands and retail partners, ensuring alignment on merchandising and sales goals
Represented brands at high-profile trade shows, showcasing expertise and contributing to successful product launches
Cosmetic Manager
Shoppers Drug Mart / Pharmaprix
05.2019 - 01.2020
Elevated store performance by leading a cohesive, results-focused retail team and exceeding monthly sales targets
Fostered strong vendor relationships to secure strategic partnerships and exclusive promotions
Enhanced the customer shopping experience through personalized consultations and on-trend product recommendations
Coordinated promotional events, driving traffic and increasing brand engagement
Store Manager
The FaceShop
09.2015 - 05.2019
Propelled sales growth by 17% in 2017 through innovative marketing and exceptional customer service
Directed daily operations of a high-traffic store, managing a team of 15+ employees with a focus on performance optimization
Planned and executed in-store beauty events, achieving head office objectives and strengthening community presence
Provided ongoing coaching and mentorship, fostering a positive team culture and improving staff retention
Education
Certificate in Cosmetology Studies -
School of Professional Makeup
01.2006
High School Diploma -
West Hill Collegiate Institute
Toronto, ON
06.2004
Skills
Team Leadership
Training Development
Strategic Business Planning
Sales Planning
Brand Marketing
Merchandising
Client Relationship Management
Budget Optimization
Inventory Optimization
Sales Growth Strategies
Revenue Growth Strategies
Verbal Communication
Written Communication
Timeline
Territory Manager and Trainer – Ontario
René Furterer, Pierre Fabre Group
11.2023 - Current
National Territory & Training Manager
Maverick Sales
02.2020 - 03.2023
Cosmetic Manager
Shoppers Drug Mart / Pharmaprix
05.2019 - 01.2020
Store Manager
The FaceShop
09.2015 - 05.2019
High School Diploma -
West Hill Collegiate Institute
Certificate in Cosmetology Studies -
School of Professional Makeup
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