Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Stephanie Pridemore

Stevenson Ranch

Summary

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bartender

The Reserve
03.2025 - Current


  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.

Bartender

Dls Event Services
02.2025 - Current
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Served high customer volumes during special events, nights, and weekends.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.

Bartender

Maryland Live! Casino
10.2022 - 11.2024


  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Bartender

9:30 Club
08.2022 - 11.2024


  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.

Bartender

Mosaic-Power Plant Live
04.2022 - 08.2024


  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Mixed unique and interesting cocktails for customers, including bar specials.

Bartender

Ciel Social Club
04.2021 - 06.2022


  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Bartender/Cocktail Waitress

Cloakroom
02.2018 - 11.2021


  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Collaborated with bartenders to ensure timely delivery of drinks to guests, improving overall efficiency.

Bartender

Tokyo Pearl
04.2018 - 10.2020


  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.

Cocktail Waitress/Bartender

Archibald’s
01.2016 - 11.2018
  • Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
  • Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.
  • Demonstrated exceptional multitasking abilities under high-pressure situations while delivering outstanding customer service consistently.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Contributed to team success by assisting fellow staff members during busy periods, promoting a supportive work environment.
  • Greeted new customers, discussed specials, and took drink orders.
  • Upheld strict safety standards by adhering to local alcohol regulations and checking identification when necessary.
  • Handled cash transactions accurately, balancing daily sales at the end of each shift without discrepancies consistently.
  • Maximized revenue opportunities through upselling premium liquors within specialty cocktails based on individual guest tastes.
  • Developed rapport with regular customers, fostering a welcoming environment and encouraging repeat business.
  • Maintained a clean and organized bar area for efficient drink preparation and superior guest experience.
  • Resolved guest issues professionally, efficiently turning negative experiences into positive outcomes whenever possible.
  • Boosted customer satisfaction by providing attentive service and promptly addressing any concerns or requests.

Education

High School Diploma -

OAKDALE HIGH SCHOOL
Ijamsville, MD
05-2013

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Responsible alcohol service
  • Hospitality service expertise
  • Mixology

Certification

Food Handlers- RBS Alcohol

Timeline

Bartender

The Reserve
03.2025 - Current

Bartender

Dls Event Services
02.2025 - Current

Bartender

Maryland Live! Casino
10.2022 - 11.2024

Bartender

9:30 Club
08.2022 - 11.2024

Bartender

Mosaic-Power Plant Live
04.2022 - 08.2024

Bartender

Ciel Social Club
04.2021 - 06.2022

Bartender

Tokyo Pearl
04.2018 - 10.2020

Bartender/Cocktail Waitress

Cloakroom
02.2018 - 11.2021

Cocktail Waitress/Bartender

Archibald’s
01.2016 - 11.2018

High School Diploma -

OAKDALE HIGH SCHOOL

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Stephanie Pridemore