Stephanie Pridemore
Stevenson Ranch
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
The Reserve
03.2025 - Current
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
Bartender
Dls Event Services
02.2025 - Current
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Upheld strict regulations for safe alcohol service and food safety.
- Served high customer volumes during special events, nights, and weekends.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Bartender
Maryland Live! Casino
10.2022 - 11.2024
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
9:30 Club
08.2022 - 11.2024
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
Bartender
Mosaic-Power Plant Live
04.2022 - 08.2024
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Upheld strict regulations for safe alcohol service and food safety.
- Mixed unique and interesting cocktails for customers, including bar specials.
Bartender
Ciel Social Club
04.2021 - 06.2022
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender/Cocktail Waitress
Cloakroom
02.2018 - 11.2021
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Collaborated with bartenders to ensure timely delivery of drinks to guests, improving overall efficiency.
Bartender
Tokyo Pearl
04.2018 - 10.2020
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
Cocktail Waitress/Bartender
Archibald’s
01.2016 - 11.2018
- Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
- Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.
- Demonstrated exceptional multitasking abilities under high-pressure situations while delivering outstanding customer service consistently.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Contributed to team success by assisting fellow staff members during busy periods, promoting a supportive work environment.
- Greeted new customers, discussed specials, and took drink orders.
- Upheld strict safety standards by adhering to local alcohol regulations and checking identification when necessary.
- Handled cash transactions accurately, balancing daily sales at the end of each shift without discrepancies consistently.
- Maximized revenue opportunities through upselling premium liquors within specialty cocktails based on individual guest tastes.
- Developed rapport with regular customers, fostering a welcoming environment and encouraging repeat business.
- Maintained a clean and organized bar area for efficient drink preparation and superior guest experience.
- Resolved guest issues professionally, efficiently turning negative experiences into positive outcomes whenever possible.
- Boosted customer satisfaction by providing attentive service and promptly addressing any concerns or requests.
Education
High School Diploma -
OAKDALE HIGH SCHOOL
Ijamsville, MD05-2013
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
- Hospitality service expertise
- Mixology
Certification
Food Handlers- RBS Alcohol
Timeline
Bartender
The Reserve
03.2025 - Current
Bartender
Dls Event Services
02.2025 - Current
Bartender
Maryland Live! Casino
10.2022 - 11.2024
Bartender
9:30 Club
08.2022 - 11.2024
Bartender
Mosaic-Power Plant Live
04.2022 - 08.2024
Bartender
Ciel Social Club
04.2021 - 06.2022
Bartender
Tokyo Pearl
04.2018 - 10.2020
Bartender/Cocktail Waitress
Cloakroom
02.2018 - 11.2021
Cocktail Waitress/Bartender
Archibald’s
01.2016 - 11.2018
High School Diploma -
OAKDALE HIGH SCHOOL
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